Experience

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  Freelance

  Jan 2008 - now

  Modelling

  Key Achievements● Samantha Bridal Model ● Finalist at the Elite Model look Kenya 2011 ● Drum Magazine Model● Fashion High Tea Model

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  Nairobi city water & sewerage company ltd

  Jan 2012 - Feb 2017

  Corporate affairs assistant

  Key Achievements● Authored success stories for projects such as the Mathare A4 ablution blocks in Kibera and Maji Mashinani, a policy enabling low-income consumers to pay clean water connection fees in installments. These efforts increased revenue and improved clean water access in informal settlements through Jisomee Mita.● Coordinated the publishing of videos and photography on the company website and blogs, ensuring timely updates and engaging content for enhanced online presence.● Edited and disseminated all external and internal publications to ensure clarity, accuracy, and effective communication.● Was part of the Steering Committee for the Africa Water Association Congress and Exhibition in February 2016, which attracted over 1,500 international and local attendees.● Was part of the Steering Committee for the International Water Association Cities of the Future in April 2015, which hosted 300 international and local attendees.● Was part of the Steering Committee for the International Water Association Development Congress and Exhibition in August 2013, which attracted over 1,000 international and local attendees.● Initiated and monitored customer feedback through email and social media platforms for real-time communication.● Collated content and coordinated the design and printing of publicity brochures and annual reports for promotional purposes.● Coordinated event management, which enhanced the company's reputation, improved stakeholder relationships, and contributed to long-term business success and sustainability through increased awareness of products and services.● Prepared and coordinated press briefings, ensuring effective communication and media coverage of key company updates and initiatives.● Assisted in identifying suitable CSR activities that enhanced customer trust and loyalty.● Collaborated with marketing to develop advertising and promotional plans aimed at boosting the company’s revenue collection. Show less

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  International water association (iwa)

  Dec 2014 - now

  Young water professionals (ywp) kenya chapter president

  Key Achievements● Expanded regional partnerships across East Africa and successfully hosted an International Water Association event with over 500 youth participants since December 2016 to date, serving as the President of the Young Water Professionals.● Managed and coordinated events as the National Representative for Next Generational Water Action (NGWA) in September 2021 and 2022, attracting over 1,500 young water enthusiasts, entrepreneurs, and international donors.● Successfully organized global events and strengthened the national presence of the IWA Young Water Professionals (YWP) community from March 2018 to April 2022 as an Events Organizer for Emerging Water Leaders (EWL).● Created visibility for the Young Water Professionals – NCWSC joint venture through corporate branding and successfully hosted a side event that attracted over 300 Young Water Professionals from December 2014 to December 2016 as the Organizing Secretary. Show less

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  Nairobi city water & sewerage company ltd.

  Feb 2017 - now

  Ag. corporate affairs officer

  Key Achievements● Managed internal and external communications, fostering open dialogue and transparent relationships between the company and its customers, which led to a 40% improvement in reputation management and community effectiveness.● Managed and updated website information, and engaged with users on social media platforms such as Twitter and Facebook, resulting in a 60% increase in revenue through improved customer engagement.● Developed and maintained brand visibility and visual displays across company offices, leading to increased customer traffic and a 20% rise in revenue collection.● Led the coordination of the Hygiene Behavior Change and Communication intervention project for COVID-19 mitigation in informal settlements, significantly contributing to the reduction of COVID-19 spread.● Managed donor relations with WSUP, K-Rep Bank, and the World Bank, supporting efforts to achieve SDG 6 goals by ensuring access to safe water and sanitation for all.● Conducted media monitoring to gauge customer perceptions of the company’s products and services.● Coordinated photography and managed photo archiving for reference purposes.● Reviewed and updated the Crisis Communication plan to ensure its effectiveness, relevance, and alignment with best practices and stakeholder expectations, enhancing the organization’s ability to manage crises and maintain its reputation and operations.● Managed the maintenance and storage of mission assets and office supplies, including quarterly inventory verification, tracking asset movement, and disposing of obsolete items in accordance with policies.● Reviewed the Nairobi Water Customer Charter as a Team Player from November 2023 to date as the A.G. Public Relations & Communications Officer.● Organized press conferences, exhibitions, open days, and media tours to foster positive journalist relationships, protecting the company’s reputation and raising awareness about water conservation. Show less