
Timeline
About me
--
Education

City composite college
2011 - 2013Puc
Deodate public school
2007 - 2011
City engineering college, bangalore
2013 - 2017Bachelor of engineering (be) computer science
Experience

Lds infotech pvt ltd
Jan 2020 - Jul 2021Customer support engineer
Meridian solutions
Jul 2021 - nowTechnical support specialistProviding technical support to customers.Troubleshooting technical issues.Documenting customer issues.Escalating complex issues and Providing product feedback.Collaborating with cross-functional teams and Staying up-to-date with product knowledge.

Meridian solutions
Jan 2023 - nowM365 support team leadLeadership: As a team lead, my role is to lead and manage a team of developers or engineers.Project Management: I'm responsible for managing the project timeline, budget, and resources to ensure that the project is completed on time.Technical Expertise: I have a strong technical background and be able to provide guidance and support to my team members in technical areas.Mentoring: As a team lead, I mentor and coach my team members to help them develop their skills and improve their performance.Problem Solving: i'm able to identify and solve problems quickly and effectively to keep the project on track. Show less
Licenses & Certifications
- View certificate

Ms-101: microsoft 365 mobility and security
MicrosoftSept 2022 
Cisco certified network associate service provider operations (ccna)
Networkers homeJun 2019- View certificate

Microsoft 365 certified: messaging administrator associate
MicrosoftJun 2022 - View certificate

Amcat certified collections specialist
Aspiring mindsNov 2016 - View certificate

Microsoft 365 certified: fundamentals
MicrosoftApr 2022 
Cisco certified network professional (ccnp)
Networkers homeAug 2019- View certificate

Amcat certified creative content developer
Aspiring mindsNov 2016 - View certificate

Verified international academic qualifications
World education servicesApr 2022
Languages
- enEnglish
- kaKannada
- hiHindi
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