Experience

• 

  Aegis building & engineering pte ltd

  Jan 2012 - Jun 2017

  Sales and operations manager

  - Oversees the business sales and operational delivery to company’s clientele, focusing on the hospitality industry.- Leading the sales team to ensure compliance with sales objectives and high levels of customer service, timely handover of renovation projects and periodic maintenance of buildings.• Responsible for the interviewing, recruiting, and training of company sales and operations executives. - Review sales records and develop action plans to increase sales figures- Contact clients to offer them business proposals or close sales deals.- Follow-up on marketing leads in order to secure and capture potential sales opportunities.- Develop and implement solutions effective for improving sales efficiency and performance.- Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.- Ensure that all projects are delivered on-time, within work scopes and budgets.- Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.- Ensure resource availability and allocation for all projects.- Develop detailed project plans to monitor and track progress. Show less

• 

  The singapore island country club

  Jul 2017 - now

  - Head of department (HOD) for facilities operations departments.- Manage all matters relating to facility maintenance/Engineering , housekeeping and security department, including all plant maintenance equipment and asset management.- Managing all maintenance contracts (Contract Management) relating to the facility maintenance/engineering, housekeeping and security department. - Manage all members' feedback relating to facility operations and ensuring follow ups and rectification are performed timely and updated accordingly.- Manage and monitor facility operations OPEX and CAPEX and ensuring all maintenance projects, renovation, R&R and A&A works are carried out in accordance.- Liaising with government authorities (BCA, SCDF, SLA, etc) to ensure building premise comply to latest regulations.- Managing RFQ and tender bid process for facility operations, including sourcing for vendors/suppliers and preparing of tender documents.- Manage all workplace safety and health (WSH) within the club house. Appointed WSH chairman on all workplace safety and health matters, including formulating of risk assessments. - Managing business continuity management for club house operations, in accordance to BCM22301.- Spearheading all sustainability initiatives and processes within the club house.- Appointed Safe Management Officer (SMO) to spearhead all planning and implementation of COVID-19 safe management measures. - Appointed Fire safety manager (FSM) to manage and oversee all fire-related matters in building. - Appointed water efficiency manager (WEMP) for club-house to ensure utility expenses are kept to optimal levels within budgets. Show less

  • Director of Facilities & Projects

    Jan 2023 - now

  • Senior Operations Manager

    Jul 2017 - Dec 2022