Brooke Milchman

Experience

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  UCF Athletics Association Inc.

  Jul 2015 - Jul 2017

  Student Manager

  -Assisted with everyday operations and business for UCF's Volleyball team.-Oversaw the summer team volleyball camps, coordinating activities and meals for over 200 athletes per session. -Directed daily camp activities involving players, coaches, and volunteer staff.-Collaborated with communications and administrative coaching staff to aide in recruiting.-Worked all home games, including set up and take down of venue.

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  Andretti Indoor Karting & Games

  Jul 2017 - Jun 2020

  Event and Operations Supervisor

  Facilitate and execute corporate events up to and including buyouts of 1500 attendeesCreate team bonding plan of events for convention groups, Fortune 500 companies and international clientsAccompany and assist high profile/VIP clients and entourage attending events at VenueCustomize events to include Food and Beverage and attraction requirementsExecute client requirements with regards to security, venue decor, seating demands, outside vendor coordinationMaintain the operational efficiency and effectiveness of each eventTo act as point of contact for all relevent parties both internal and externalTo act as Manager on Duty when called uponDelegation of staff responsibilities, hiring, interviews and department meetings Show less

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  University of Central Florida

  Jan 2018 - May 2019

  UCF Admissions Ambassador

  Part of a select group in conjunction with the University's Office of Admissions that coordinated and assisted in the campus tour program. Responsibilities included providing official campus tour and working with potential incoming student and family members in presenting the university's overall admissions process. Other responsibilities included coordination and execution of the University's Open House program. These events typically drew up to 1500 guests which occurred numerous times throughout the academic year. Show less

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  Hillstone Restaurant Group

  Aug 2020 - Jan 2022

  Guest Experience Host

  -Oversee reservation system including select VIP clientele-Handle all guest service activities including special requests and large party coordination -Troubleshoot guest complaints and initiate recovery and client satisfactory protocol -Coordinate dining room operations with up to 50 tables

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  Hyatt Regency Orlando

  Nov 2021 - Jun 2022

  Event Representative
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  TEKsystems

  May 2022 - now

  Recruiter