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Marcin Łazowski

634 followers

Warsaw, Mazowieckie, Poland

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Timeline
About me
Business Operations Manager at Hitachi Vantara
Education
- Warsaw School of Economics
  2012 - 2013
  Project Management
- Warsaw School of Computer Science
  2002 - 2007
  Bachelor of Engineering (BEng) Information Technology
Experience
- Sitel
  Oct 2006 - Jan 2010
  Management of operations of technical support center - multilingual team of 15+ technical support engineers.Consumer and Small Business Networking Solutions - Cisco Systems, Inc. Comprehensive management, coordination, and delivery of learning and development program for technical support center - multilingual team of 15+ technical support engineers.Consumer and Small Business Networking Solutions - Cisco Systems, Inc. Member of a technical support center – Consumer and Small Business Networking Solutions - Cisco Systems, Inc.Providing direct technical support services (phone – inbound, outbound, email) to consumer and small business customers.Level II.
  - Team Manager
    Jan 2009 - Jan 2010
  - Trainer/Mentor
    Feb 2007 - Jan 2009
  - CSP
    Oct 2006 - Mar 2007
- Cisco Systems
  Jan 2010 - Mar 2013
  EMEA Performance Coordinator
  Developing and implementing continuous improvement solutions for performance of multiple international Technical Advisory Center sites.
- Hitachi Vantara
  Apr 2013 - now
  - Business Operations Manager
    Nov 2021 - now
  - Global Partner & Operations Manager
    Jan 2020 - Nov 2021
  - EMEA CS&S Business Analyst
    Apr 2013 - Dec 2020
Licenses & Certifications
- Certified Scrum Product Owner (CSPO)
  Scrum Alliance
  Apr 2022