Craig Arbour

Craig arbour

bookmark on deepenrich
location of Craig ArbourPensacola, Florida, United States
Phone number of Craig Arbour+91 xxxx xxxxx
Followers of Craig Arbour1000 followers
  • Timeline

    Jan 1989 - Jan 1996

    Culinary Host

    Disneyland Resort
    Jan 1996 - Jan 2001

    Volume Licensing Specialist

    Ingram Micro
    Jan 2001 - Jan 2003

    Software Specialist

    Microware Computing
    May 2003 - Mar 2008

    Account Manager

    SIGMAnet
    May 2008 - Dec 2008

    Account Manager

    Computek International
    Aug 2009 - Apr 2012

    Cisco Smartnet Sales Specialist

    ePlus Technology
    May 2012 - Apr 2013

    Pre Sales Specialist/Cisco Services Specialist

    NIC Partners
    Apr 2013 - Aug 2015

    Renewal Sales Advisor

    Sirius Computer Solutions
    Current Company
    Oct 2015 - Jun 2021

    Client Services Representative

    LaSalle Solutions
  • About me

    Corp Cisco Smartnet Customer Success Manager

  • Education

    • Sonora high school

      -
    • Sonora high school

      -
    • University of redlands

      1999 - 2004
      Bachelors business and management
  • Experience

    • Disneyland resort

      Jan 1989 - Jan 1996
      Culinary host
    • Ingram micro

      Jan 1996 - Jan 2001

      • Achieved 120% to a $4.5 million profit quota in the second quarter of 2001, by proactively working to close large opportunities, assisting resellers and teammates in designing licensing solutions. • Developed successful relationship with new open licensing customer that resulted in a $10M gain in incremental revenue in one quarter. • Implemented product-training program with fellow sales representatives, which increased product

      • Volume Licensing Specialist

        Jan 1996 - Jan 2001
      • Volume License Specialist

        Jan 1996 - Jan 2001
    • Microware computing

      Jan 2001 - Jan 2003
      Software specialist

      Software Specialist Created and sold innovative software licensing solutions to customers, ensuring maximum legal compliance with software licensing rules along with maximum ROI. • Closed multiple large licensing deals. • Acted as liaison between company and multiple vendors, developing and strengthening relationships to grow mutual profitability.

    • Sigmanet

      May 2003 - Mar 2008
      Account manager

      Working closely with Outside Business Development managers, provided product quotes and solutions to solve customers technological and service needs. Processed orders and handled pre and post order logistics. • Was able to grasp difficult concepts, and explain to customer in language they could easily understand. • Helped raise revenue from 0 to 7 million dollars in the San Diego Territory in one year. • Discovered and helped close multiple large projects throughout customer base. • Acted as subject matter expert on CISCO Smartnet Solutions and Software Licensing. Show less

    • Computek international

      May 2008 - Dec 2008
      Account manager

      Working closely with Outside Business Development managers, provided product quotes and solutions to solve customers technological and service needs. Processed orders and handled pre and post order logistics. • Was able to grasp difficult concepts, and explain to customer in language they could easily understand. • Brought in 6 figures of new business during first 2 months of employment. • Discovered and helped close multiple large projects throughout customer base. • Acted as subject matter expert on CISCO Smartnet Solutions and Software Licensing. Show less

    • Eplus technology

      Aug 2009 - Apr 2012
      Cisco smartnet sales specialist

      Managed Cisco Smartnet Solutions for Medium Size Reseller. • Quoted, closed and ordered Cisco Smartnet for new and renewal business.• Increased multi-year renewals business.• Managed Services Relationships with multiple Cisco Reps.• Managed and grew Cisco Services rebates both Attach and Renewal.• Consulted with Account Managers and customers on Smartnet Solutions.

    • Nic partners

      May 2012 - Apr 2013
      Pre sales specialist/cisco services specialist

      Inside Sales and Cisco Services Specialist for Medium Sized Integrator• Sales Support and Quote Preparation for Outside Account Managers.• Prepared Smartnet Renewal quotes and assisted in new Smartnet quotes.• Increased multi-year renewals business.• Managed Services Relationships with multiple Cisco Reps.• Managed and grew Cisco Services rebates both Attach and Renewal.• Consulted with Account Managers and customers on Smartnet Solutions.

    • Sirius computer solutions

      Apr 2013 - Aug 2015
      Renewal sales advisor

      Cisco Services Specialist for Nationwide Value Added Reseller• Sales Support and Quote Preparation for Outside Account Managers.• Prepared SMARTnet Renewal quotes for new and existing customers. • Interacted with internal and external customer to explain SMARTnet and other Cisco Services programs.• Increased multi-year renewals business.• Managed Services Relationships with multiple Cisco Reps.• Expert on Cisco Tools and Processes. • Consulted with Account Managers and customers on SMARTnet Solutions• Training new hires on SMARTnet and Roles and Responsibilities• Team Lead and Mentor for 5 person SMARTnet Team Show less

    • Lasalle solutions

      Oct 2015 - Jun 2021
      Client services representative
  • Licenses & Certifications