Begraj Sharma

Experience

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  Cimpucom Software

  Jan 2000 - Jan 2004

  Technical Trainer

  Customer Support, Desktop Support,

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  Deepshikha & Compucom

  Feb 2001 - Apr 2004

  Technical Trainer

  Technical Trainer/ Guest FacultyComputer Hardware & Networking Certificate to Students.

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  CMS COMPUTERS Ltd

  Jun 2004 - Jun 2008

  Customer Engineer

  System Hardware FMS Support with Network & AMC Operation.

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  Aksh Optifibre Limited

  Aug 2008 - Feb 2012

  Network Process Member

  Responsibilities.• Helpdesk- Service-Desk Management for Service Operation.• Fiber Media (FDMS), Gramdoot Cable Network in Rural Jaipur, Bassi, Dausa Sikandra-Bharatpuro Mouling, Blowing, Splicing (Sleeve), OTDR,• Lease fiber Vodafone, Airtel, Tata, Tulip in Remote locations for Point to Point.• Customer Complaints management, Log Complaints Book Faults Tickets Assign Complaints.• BSNL FTTH project for IPTV, VOIP & Broadband Internet, Service-desk management with ETR & Faults reducing to complaints for smooth running project.• MIS reporting like Installation, F&F for Security related issues, Show less

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  Choudhary Faishion

  Mar 2011 - Mar 2014

  System Administrator

  Responsibilities:• All Technical IT Equipment’s related Hardware & Network Software Installation & Solutions for Technology & Printing Devices including Wi-Fi Network.• Desktop / Laptop OS Installation, Network configuration and Support. • Software installation / Configuration in Desktop Systems.• Antivirus software installation and up-dation.• Email configuration client side (Outlook / Windows Mail)• Printer Installation, Configuration Network Printers Administration and support.• Local area network and internet connections maintenance.• CCTV, UPS Maintenance. Backup Management.• UTM Firewall management.• Video Conference Administration.• Multi Location Point to Point Connectivity Network Monitor.• Vendor coordination for Purchase & Service Support. Show less

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  Indus Towers Limited

  May 2014 - Jun 2015

  OMCR Engineer

  MIS Data Collection, Analysis, Validation for Telecom Projects like Shelter Maintenance, Environment Safety Health, Co-ordination Tower Maintenance

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  Tata ClassEdge

  Jun 2015 - Nov 2019

  Technical Services Consultant

  Tata ClassEdge, a division of Tata Industries, was created in 2011 out of Tata Interactive Systems – a global leader in eLearning and simulations – with a legacy of 25 years. Tata ClassEdge entered the space of school education in India in 2011, with the aim of innovatively using technology to improve learning outcomes for children. With a highly energized team of multi-disciplinary specialists, Tata ClassEdge constantly innovates in pedagogy, technology and content aimed enhancing learning experiences.Tata ClassEdge provides an innovative and comprehensive instructional solution that empowers teachers to teach better, with an effective blend of curriculum-mapped classroom activities and interactive technology. Tata ClassEdge’s proprietary instructional framework, Multiple Learning Experiences (MLEx™) model, makes use of distinct types of activities that promote social and thinking skills in students, including critical thinking, creativity, teamwork, research-orientation and communication skills. More than 40,000 teachers across India have already adopted the Tata ClassEdge way of teaching.Tata ClassEdge believes teachers are central to the teaching-learning experiences in a classroom and that the role of technology is to empower them, not to make them passive or redundant. The pedagogical focus of Tata ClassEdge is to support teachers to help students discover things by involving them in learning.Tata ClassEdge has won various awards, including ‘Best Interactive Solution Provider’ at the 8th ASSOCHAM Education Summit & National Excellence Awards 2015, ‘Best Resources Provider- K12’ at the 5th Indian Education Awards 2015 and ‘Best Technology Solution Provider’ at the World Education Awards 2015. Show less

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  Jaipur

  Nov 2019 - now

  IT Executive Desktop Support O&M