Talk to sales Try for Free
Steve Ford

Steve Ford

Director - QMS

Followers of Steve Ford31 followers
location of Steve FordLebanon, Pennsylvania, United States

Connect with Steve Ford to Send Message

Connect

Connect with Steve Ford to Send Message

Connect

  • Timeline

  • About me

    President of FO-PA Consulting

  • Education

    • DeSales University

      -
      Master of Business Administration (M.B.A.) Business Administration and Management, General

  • Experience

    • AT&T

      Jan 2006 - Jan 2013
      Director - QMS

      Quality improvement• Guided the development, deployment, assessment, and improvement of AT&T’s quality management system (QMS)• Responsible for the AT&T QMS infrastructure including the quality curricula, strategy development, certification program, Corporate Quality Award (MBNQA based),vendor management, and reporting of corporate resultsCurriculum development and delivery• Collaborated with business partners to create/improve/teach >100 eLearning and instructor-led courses• Developed customized training delivery approaches in response to world-wide workforce and budget restrictions• Responsible for vendor management and seamless customer/student experience Show less

    • FO-PA Consulting

      Feb 2014 - now
      President

  • Licenses & Certifications

    • Certified Quality Auditor

      ASQ
      Jan 1988

    • Six Sigma Black Belt Certification – Level III

      AT&T
      Sept 1995

    • Certified Quality Engineer

      ASQ
      Jan 1986