Kamlesh Upreti

Experience

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  Titan Company Limited

  Nov 2019 - Sept 2022

  Cashier

  Role DescriptionThe Store Cashier is responsible for handling cash transactions for purchases made by customers, maintaining accurate records of transactions, resolving customer inquiries and complaints, and ensuring that all transactions comply with company procedures and policies.Cashiers have many vital duties in retail-based establishments. They are responsible for processing and receiving payments and issuing receipts to customers as they leave with their purchases. Cashiers also handle additional items necessary, such as coupons, while providing an excellent customer service experience. Show less

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  Reliance Retail

  Sept 2022 - Oct 2024

  Retail Sales Associate

  A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.professionalism, patience, and a “people-first” attitude.10 customer service skills for successEmpathy. Empathy is the ability to understand another person's emotions and perspective. ...Problem solving. Being able to solve problems is key to customer service. ...Communication. ...Active listening. ...Technical knowledge. ...Patience. ...Tenacity. ...Adaptability. Show less

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  Malabar Group

  Oct 2024 - now

  Sales Executive