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Jose Soto , CIC

Claims Manager

830 followers

Puerto Rico

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Timeline
About me
Vice President Claims at Óptima Seguros
Education
- University of Puerto Rico-Mayaguez
  1985 - 1992
  Bachelor's degree Political Economy
  Activities and Societies: Phi Eta Mu Fraternity (VP , Sports Manager) , Varsity Basketball Assistant Coach
Experience
- Nationwide Insurance
  May 1994 - Jan 2000
  Claims Manager
- Universal Insurance Group
  Jan 2000 - Mar 2004
  Claims Supervisor
- AIG
  Apr 2004 - Nov 2008
  Claims Manager
- QBE Insurance
  Nov 2008 - Aug 2019
  Claims Vicepresident
  Claims executive with 23 years of experience in the insurance area of Property and Casualty. Exercise initiative, achievement and independent judgment. Formulate functional policies and procedures, with autonomous decision-making responsibility for loss and adjustment expense; file quality and major case resolution initiatives. Successfully developed claim management programs leading to cost of risk reductions.CORE COMPETENCIES· Accuracy, Adequacy & Timing of Reserves ,·Loss Severity & Expense Control , Customer Service, Satisfaction & Retention · Developing, Leading & Retaining Claims Talent Show less
- Óptima Seguros
  Aug 2019 - now
  Chief Claims Officer for Optima Seguros
  - VP Chief Claims Officer
    Aug 2019 - now
  - Vice President Claims
    Aug 2019 - now
Licenses & Certifications
- Certified Insurance Counselor (CIC)
  The National Alliance for Insurance Education and Research
  Aug 2010