Deep Enrich
Edwin Rodriguez
545 followers
Westfield, Indiana, United States
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About me
Customer Success Account Management Manager at Microsoft
Education
University of Puerto Rico-Bayamon
-Computer Science
Experience
Microsoft
Nov 2003 - nowCustomer Success Account Management Manager
Jul 2020 - nowEnterprise Services Delivery Management Manager
Sept 2016 - Jul 2020Support Practice Manager
Dec 2010 - Sept 2016Senior Technical Account Manager
Sept 2009 - Dec 2010Technical Account Manager
Nov 2003 - Sept 2009
Licenses & Certifications
- View certificate
Insight Selling
Microsoft Global ChallengerMar 2018
- View certificate
Microsoft Global Challenger
MicrosoftMar 2018 
Change Management Certification
ProsciAug 2017- View certificate
Copilot for M365 Achiever Badge - Foundational
MicrosoftFeb 2024 - View certificate
Microsoft Certified: Dynamics 365 Fundamentals
MicrosoftDec 2019 - View certificate
Microsoft 365 Certified: Fundamentals
MicrosoftDec 2019 - View certificate
Microsoft Certified: Azure Fundamentals
MicrosoftAug 2019 
Foundation Certificate in IT Service Management
ItSMF USADec 2004- View certificate
Prosci® Certified Change Practitioner
ProsciAug 2017 
Project+
CompTIAJun 2009
Honors & Awards
- Awarded to Edwin RodriguezCircle of Excellence Gold Award Microsoft Jun 2013
- Awarded to Edwin RodriguezGreat People Great Performance Microsoft Jun 2006
Languages
- spSpanish
- enEnglish
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