Emily Jarvis

Experience

• 

  Sheridan UK Limited

  Oct 2009 - Aug 2011

  Sales Consultant
• 

  Browns Department Stores

  Sept 2011 - Oct 2014

  Sales Assistant
• 

  University of East Anglia

  Sept 2013 - Jun 2014

  Student Ambassador

  Ambassador for the university working in a number of different roles including student guide and administrative roles. This positions uses skills such as organisation, interaction with the public and interaction with young people.

• 

  University of East Anglia

  Oct 2014 - Jan 2017

  Key responsibilities included: management of the Scholarship Programme, and the portfolio of donors who supported it; writing reports on projects to demonstrate the impact of a donor’s gift; organising donor events; managing over 100 endowments and accounting all income coming into the department.This maternity cover became a permanent position on the return of my colleague. Key responsibilities included supporting the regular giving programme and undertaking prospect research. This was an internship that was extended to allow me to apply for the maternity cover role of Stewardship Officer within the office.

  • Stewardship Officer

    May 2015 - Jan 2017

  • Fundraising Assistant

    Oct 2014 - May 2015
• 

  National Theatre

  Jan 2017 - Apr 2019

  Major Gifts Officer

  Reporting directly to the Head of Development Operations.Key responsibilities included: - Managing the cultivation and stewardship programme for a portfolio of major donors- Responsible for prospect tracking and moves management- Using Tessitura to record and extract data- Writing proposals and reports to demonstrate the impact of a gift- Organising events and opportunities for donors to see the impact of their support first-hand- Project managing donor accreditation- Supporting the Prospect Researcher in identifying prospects- Supporting the Head of Development Operations in aspects of policy including GDPR and Donor Communications Show less

• 

  THE OLD VIC THEATRE TRUST 2000

  Apr 2019 - Sept 2020

  Senior Development Operations Manager

  This was a new role created to lead the strategic development of a centralised fundraising operations function. Key responsibilities include:- Developing fundraising strategy alongside Co-Directors of Development including case for support, budgeting, KPIs and reporting- Line management of Prospect Researcher and Development Assistant - Promoting good practice of the use of Tessitura (Ticketing and Fundraising CRM Database) by developing monitoring and evaluation processes and training colleagues, to better streamline how information is recorded and shared - Monitoring fundraising income and expenditure against agreed budgets and targets and producing reports and forecasts.- Developing a new way of working with the Head of Finance and finance team to ensure that budgeting processes are accurate and robust, whilst refining reporting for delivery to the Exec team, Board and committees- Overseeing risk management, due diligence, GDPR and other financial policies and procedures, ensuring that they are upheld by all team members- Developing and implementing a prospect research and prospect tracking strategy- Implementing a comprehensive stewardship and recognition programme of communications and experiences; ensuring that it is rewarding and consistent, and that contracts and funding agreements are in place and upheld- Overseeing the professional development of the Development Team, including monitoring KPIs, developing ways to measure and reward success and providing training opportunities- Processing quarterly Gift Aid claims according to HMRC instructions Show less

• 

  The National Lottery Heritage Fund

  Sept 2020 - now

  - Part of an Agile team, focussed on Digital Service Design, developing, testing and implementing a new grants management service- Working towards Salesforce Administrator qualification- Lead contact and relationship management of multiple contracts with external providers, including exit plan management- Ownership of knowledge and business process management for legacy systems- Communication across the Business about the system and its roadmap, including to senior stakeholders- Creation and development of centralised service support function Show less

  • Salesforce Platform Manager

    May 2022 - now

  • Grants and Investment System Support Manager

    Sept 2020 - May 2022