Arun S. Kumar

Arun S. Kumar

Customer Care Specialist

Followers of Arun S. Kumar362 followers
location of Arun S. KumarWest Delhi, Delhi, India

Connect with Arun S. Kumar to Send Message

Connect

Connect with Arun S. Kumar to Send Message

Connect
  • Timeline

  • About me

    Global Service Planning - Service Cost Estimates (System Z and Storage)

  • Education

    • DTEA Senior Secondary School

      1992 - 2000
      10+2 Commerce
    • Swami Vivekanand Subharti University (SVSU), Meerut

      -
      Master of Business Administration - MBA HR & IT
    • DTEA School

      -
      Master of Business Administration - MBA Information Technology
  • Experience

    • NIIT SmartServe

      Aug 2003 - Mar 2004
      Customer Care Specialist

      Customer care specialist - Handling outbound calls for a data collection project.

    • IBM

      Mar 2004 - now

      Deputy Manager - Operations.

      • Global Service Planning - SCE - System Z and Storage

        Nov 2011 - now
      • Service Delivery Planning, IBM Power Systems

        Nov 2012 - Sept 2023
      • Delivery Program Manager

        Mar 2004 - Nov 2012
  • Licenses & Certifications