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Arun S. Kumar

Arun S. Kumar

Customer Care Specialist

Followers of Arun S. Kumar362 followers
location of Arun S. KumarWest Delhi, Delhi, India

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  • Timeline

  • About me

    Global Service Planning - Service Cost Estimates (System Z and Storage)

  • Education

    • DTEA Senior Secondary School

      1992 - 2000
      10+2 Commerce

    • Swami Vivekanand Subharti University (SVSU), Meerut

      -
      Master of Business Administration - MBA HR & IT

    • DTEA School

      -
      Master of Business Administration - MBA Information Technology

  • Experience

    • NIIT SmartServe

      Aug 2003 - Mar 2004
      Customer Care Specialist

      Customer care specialist - Handling outbound calls for a data collection project.

    • IBM

      Mar 2004 - now

      Deputy Manager - Operations.

      • Global Service Planning - SCE - System Z and Storage

        Nov 2011 - now

      • Service Delivery Planning, IBM Power Systems

        Nov 2012 - Sept 2023

      • Delivery Program Manager

        Mar 2004 - Nov 2012

  • Licenses & Certifications