Serhii Nikolaiets

Experience

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  Microny

  Jan 2008 - Jun 2010

  Computer Numerical Control Programmer

  ISO 9001-Development of control programs and the technology for CNC machinetools (3-axis milling).-Monitor the implementation of technology and quality controlof products-Construction of 3D models for the production tooling, injection molds,electrodes and undercut analysis-Injection mold analysis using C-Mold-Management & preparation of engineering documentation-Correspondence with customers

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  Self Employed

  Jan 2010 - Feb 2012

  Search Engine Optimization Specialist

  -Site indexation in independent directories and directories of searchengines.- Link exchange, cross-linking

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  Techaspekt

  Mar 2012 - Mar 2014

  Manufacturing Engineering Manager

  -Calculation of equipment and labor force capacities-Production planning-Production team management-Development and implementation of new tooling and technologies-Development production technology for parts and products-Preparation of Technical documentation-Material procurement and subcontracting

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  State Space Agency of Ukraine, former National Space Agency of Ukraine

  Mar 2014 - Oct 2015

  Computer Numerical Control Programmer

  -Development technology and tool path designing for CNC machinetools (5-axis milling)-Implementation of new production technologies and processes-Quality control

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  3DDevice

  Oct 2015 - Jun 2016

  Technical Specialist

  -Sales 3D print services, 3D printers and accessories-Participation in exhibitions-Clients consulting regarding 3D printing and 3D printer acquisition-Quotation of orders for 3D printing-Reverse Engineering-Rapid prototyping-Calculation of capacities and production planning-Technical support of clients

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  KOSTAL Group

  Jul 2016 - Feb 2018

  Tooling Planning Engineer

  -Overall responsibility of project planning Individual parts and Injectionmolding tools for production-Coordination and control of injection molding tools projects-Root cause analysis-Correction presentations for suppliers-In house tool correction kick-off-Coordination production process between the quality department, suppliersand serial production department-Quality control-Measurement CT-Scan models (PolyWorks)-GD&T-Injection molding tools validation activities (PPAP)-CAPA , 8D Report-Communication with suppliers Show less

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  Materialise

  Mar 2018 - Oct 2019

  CMM Engineer

  -PDCA-cycle-DMIS programming-Quality control of Fixtures and Jigs for automotive industry-Development of measurement programs for Computer MeasurementMachine-Quality analysis of new design solutions.

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  Self Employed

  Oct 2019 - Aug 2021

  Internet Marketing Specialist

  -Setting up marketing campaigns in eCommerce, Payday loans, Gambling verticals-Buying online media by the CPC, CPM-Searching and testing different traffic sources-Optimization of advertising campaigns and conversion costs-Reaching out the most efficient traffic sources and scaling campaigns-Traffic sources: Push notifications networks, Google Ads, Facebook-Trackers: Binom, Google Analytics, FB Pixel

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  TVBET

  Aug 2021 - Oct 2021

  L2 Support agent

  -Partners support and processing their requests in chats-Monitoring of rejected transactions-Participation in API integration process-Providing back-end testing for clients-Creation tickets for development team-Change management-Problem solving analysisEnvironment and Tools: Kibana, Backoffice, Postman, Youtrack.

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  Предприниматель

  Oct 2021 - Jun 2022

  Online Marketing Specialist

  -Setting up marketing campaigns in eCommerce, Payday loans, Gambling verticals-Buying online media by the CPC, CPM-Searching and testing different traffic sources-Optimization of advertising campaigns and conversion costs-Reaching out the most efficient traffic sources and scaling campaigns-Traffic sources: Push notifications networks, Google Ads, Facebook-Trackers: Binom, Google Analytics, FB Pixel

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  Avenga

  Jun 2022 - Apr 2023

  Technical Support Engineer

  -Monitoring current system through Grafana, search and elimination of platform issues-Tracking, follow-up and resolving issues in a timely manner-Elicitation and suggesting possible improvements of system monitoring and alerting-Report and elimination of critical incidents-Follow-up and update current system status to the customer-Preparing documentation and reportsEnvironment and Tools: Grafana, Prometheus, Loki, AWS (EKS), Kubectl, Jira/Confluence, Google services

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  Pragmatic Play

  Apr 2023 - May 2023

  Technical Support Specialist

  -Monitoring of rejected transactions-Participation in API integration process-Providing back-end testing for clients

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  Предприниматель

  May 2023 - Aug 2023

  Online Marketing Specialist

  -Setting up marketing campaigns in eCommerce, Payday loans, Gambling verticals-Buying online media by the CPC, CPM-Searching and testing different traffic sources-Optimization of advertising campaigns and conversion costs-Reaching out the most efficient traffic sources and scaling campaigns-Traffic sources: Push notifications networks, Google Ads, Facebook-Trackers: Binom, Google Analytics, FB Pixel

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  IOL

  Aug 2023 - now

  API Technical Support Engineer

  -Provided seamless API integration support to partners, ensuring smooth onboarding and functionality.-Triaged technical and production issues, prioritizing and escalating as necessary to reduce downtime.-Created detailed bug tickets for production issues, collaborating with in-house development teams and external suppliers for swift resolution.-Analyzed system logs and utilized tools like Elastic Search, SQL, and Postman for debugging and troubleshooting API-related issues.-Managed and tracked issues using Azure DevOps, ensuring clear communication and timely updates to stakeholders.-Conducted API method testing and debugging to ensure functionality aligned with client needs and system specifications.-Answered technical and product-related queries from customers, providing clear guidance and expert solutions. Show less