Luh Devany Trishnaputri Wijaya

Experience

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  President University

  Nov 2017 - Apr 2018

  Telemarketer

  •Developed and prepared candidates admission database. Built promotional campaign and advertizement presentation; presented to the prospective students and parents in several high schools. •Conducted a follow-up to provide information regarding the admission process and scholarship recipient using phone call; improved new student candidates by 20%

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  President University

  Jun 2018 - Jan 2021

  Research Assistant

  •Led research proposal for a research project with the purpose of paper publication in academic journals or proceedings; ultimately led to the research location survey for further investigation in another research.•Implemented learning styles classification mechanism using brain dominance on student's achievement in the form of achievement motivation training at SMA N 2 Cikarang Pusat (2 high school central cikarang) •Conducted seminars for several high schools in West Java, which led to a research project. •Designed management team, including the design of roles and responsibilities for the purpose of research publication project. Show less

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  Lippo Cikarang (L'harvvard) School Tutor

  Sept 2019 - Jan 2021

  School Tutor

  • Taught students every school subjects- including Math, Science, English, Mandarin (Beginner) - from pre-elementary school (reading and writing), elementary school up to high school students.

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  Telkom Indonesia

  Sept 2020 - Jan 2021

  Performance Marketing and Customer Care Representative

  PT Telekomunikasi Indonesia Tbk (Telkom) is Indonesia's largest telecommunication and network provider. Telkom is one of the largest Indonesian companies in terms of market capitalization. It is the parent company of the Telkom Group, which engaged in a wide range of businesses including telecommunication, multimedia, property and financial services. My responsibilities include but not limited to:•Reported to the manager and took part in the company projects, including program pilots, process improvement initiatives & sales-customer evaluation.•Involved in the design and discussed the demand based deployment proposal for 2020-2021 marketing plan; contributed to successful launch within 4 months; awarded a certificate of appreciation by working with regional marketing team.•Entrusted to build a research for the company's sales plan program and digital transformation scenario, supported the promotional material branding activities- across its 300+ Bali-based clients, with total of 220% sales increase. Show less

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  PT Bank Central Asia Tbk

  Jul 2021 - Dec 2022

  Program Customer Relationship Officer -MT

  PT Bank Central Asia Tbk, commonly known as Bank Central Asia (BCA) is considered as the largest privately-owned bank in Indonesia. BCA founded on 21 February 1957. My responsibilities include but not limited to:✅ As a Leader of PCRO management trainee batch 19.✅ Developed and maintained profitable relationships with new and existing targeted customers.✅ Marketed banking products, investment products, insurances and services as well as cross selling. ✅Assisted customers with loss prevention meetings, claims issues, and product usage training.✅Interacted with customers to collect the necessary private documents, if required.✅ Collected & analyzed loan data/documents, conducted trade checking, bank checking, site visits to business premises and compiling Customer Visit Reports, Financial statement analysis for existing and new debtors.• Gathered operational data from various cross functional stakeholders, worked with public notary, to examine existing customers past business performance and their capability to pay debt in order to conduct credit worthiness analysis. • Proposed loan to the holder of authority in collaboration with Risk Management and Credit Operation unit for loan process and disbursement.• Conducted Follow up with internal stakeholders (business/ risk management), public notary until loans process are fully met. • Performed credit monitoring, including credit quality assessment and classification of debtors to ensure that KYC and Service level Agreement (SLA) are strictly adhered to. Show less

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  PT Astra International Tbk

  Feb 2023 - Apr 2024

  Audit and Risk Development Program -MT ARDP

  Astra International is one of the largest diversified conglomeration business group in Indonesia, estalished in 1957. Completed MT program and assigned to one of Astra group companies.✅ Conduct a Risk management cycle that includes risk identification, risk assessment, and ensuring that mitigation actions plans are completely implemented.✅ Responsible for understanding internal audit cycle through learning program in the following areas: Sales Operation Audit, IT Audit, Fraud mitigation, Operational Audit, Finance Audit.✅ Involved in Astra Group Companies audit and risk Road Show program to better learn and understand the Audit field work cycle in terms of end-to-end business process (Asuransi Astra, Daihatsu Sales Operation, Astra Agro Lestari (AAL), Astra Infra, Astra Honda Motor (AHM). Show less

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  PT United Tractors Tbk

  Apr 2023 - May 2023

  Internal Auditor and Risk Management

  ✅ Assigned at PT United Tractor as the member of Astra allowed me to work on for project maintaining Risk register and fraud register.✅ Conducted Ad hoc interviews/investigations as needed by the business in terms of end-to-end business proecss understanding (sparepart department, service department, sales unit department and Finance).✅ Assessed the adequacy of business processes to validate compliance with company's SOP,Plan and Practices

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  Traktor Nusantara

  May 2023 - now

  Assigned at PT Traktor Nusantara (member of Astra) after completing MT program: ✅ Act as Coordinator / team leader of Risk Management function✅ Presented Risk and Control Assessment Report (RCSA) results to GM, BOD, and CEO, receiving direct supervision and endorsement. Acted as focal point for follow-up on risk controls recommendation across key departments (Product Management, Service Marketing & Business Control, Corporate Procurement, and branches in Samarinda & Pekanbaru).✅ Business Continuity Planning (BCP) & Disaster Recovery Planning (DRP)Led the end-to-end development of the company’s BCP & DRP framework to ensure operational resilience and compliance with Astra Group standards. Facilitated cross-functional workshops with Astra Risk Management to align strategies.✅ Enterprise Risk Management (ERM)Lead PIC for compiling and reporting the company’s Top Risks (Q1–Q4) in collaboration with Astra and internal stakeholders. Conducted risk assessments and facilitated RCSA to strengthen risk governance.✅ Data Protection & ComplianceDeveloped and updated Data Protection Impact Assessments (DPIA) to ensure compliance with Indonesia’s Personal Data Protection regulations.✅ Risk Communication & AwarenessLead the publication of quarterly Risk Bulletin to foster risk awareness and a proactive risk management culture. Show less Assigned at PT Traktor Nusantara as the member of Astra : ✅ Lead auditor for operational and system audits, ensuring actual implementation in branches (Bandung, Banjarmasin, Jayapura, Samarinda, and subsidiaries) aligns with SAP data, business blueprints, and internal procedures across unit sales, finance, service, spare parts, GA, and administration.✅ Conduct comprehensive end-to-end audit processes, from risk assessment, fieldwork, interviews, to final reporting, directly presenting findings to the CEO and Astra International.✅ Develop and implement internal control frameworks, audit working papers, and operational audit programs to enhance process efficiency and compliance.✅ Analyze operational and financial data via SAP and CRM systems (sales, AR, invoicing) to identify gaps and recommend improvements.✅ Lead initiatives for anti-bribery policy, BCP & DRP frameworks, and data privacy compliance (PDP), including conducting training and monitoring across departments.✅ Act as PIC for IT audit programs (penetration testing, cybersecurity assessments) in coordination with Astra International. Show less

  • Risk Management Specialist

    Mar 2025 - now

  • System and Operational Internal Auditor

    May 2023 - now