Esther Felix

Experience

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  Foundation Memorial Hospital ( Gynaecologist and Obserticis Specialist) Makurdi Benue State

  Sept 2021 - May 2024

  HMO Desk Officer/ Administrative Assistant

  1.Claims and Invoice Management: Manage claims and invoices on HMO portals, ensuring timely processing and accuracy of all documentation.2.Client Referral Facilitation: Facilitate client referrals by confirming correct coding and ensuring efficient processing for patient services.3.Patient Documentation Management: Maintain and archive patient documentation to ensure compliance with healthcare regulations and future reference needs.4.Communication with Healthcare Providers: Liaise with healthcare providers and clients to resolve inquiries and provide information related to HMO services.5.Data Entry and Record Keeping: Accurately enter and update patient information in the system, ensuring data integrity and accessibility.6.Administrative Support: Provide general administrative support, including filing, scheduling appointments, and managing correspondence related to HMO services.7.Compliance Monitoring: Ensure adherence to hospital policies and procedures regarding HMO operations and documentation. Show less

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  DEO Consulting

  May 2024 - now

  Virtual Assistant

  1.Assist executives with various administrative tasks, ensuring their schedules are efficiently managed.2.Inbox Management: Oversee and organize executive email accounts, prioritizing important communications and responding when necessary.3.Calendar Management: Schedule appointments and meetings, coordinating availability between executives and clients or team members.4.Data Entry and Organization: Handle and organize over 1,000 data entries per month across multiple projects, ensuring data accuracy and reliability.5.Document Preparation: Prepare documents, reports, and presentations as needed for meetings and projects.6.Meeting Coordination: Schedule meetings, create agendas, and take minutes during meetings to ensure proper documentation.7.Research: Conduct research to provide relevant information for projects and support executives. Show less