Ifan Jones

Experience

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  Environment Agency Wales

  Mar 1998 - Jun 2003

  Systems Engineer

  Providing server and desktop support for approximately 250 users across 5 sites. Involved with Groupwise administration, maintenance and housekeeping of NDS, NDPS and backups.

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  Countryside Council for Wales

  Jun 2002 - Mar 2003

  Systems Engineer

  Responsible for network and desktop support for approximately 200 users in West Wales. Daily duties included maintaining SLA’s managing hardware, software and helpdesk calls. ALso responsible for the server rooms for three sites within the area, specialising in Novell server systems.

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  Draig Technology

  Jan 2003 - Jan 2005

  Systems Engineer

  Providing technical support for a wide variety of customers across North Wales. Involved with projects from proposal to purchasing and installation and configuration. Included Windows Servers, Exchange, Linux servers, Postfix, firewall installation and configuration, desktop rollouts and general Helpdesk support via telephone, remote connectivity or onsite.

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  Solet

  Apr 2005 - now

  Owner

  IT Support and VoIP Services throughout North Wales

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  SIPWales

  Jan 2007 - now

  Owner

  Provider of VoIP and SIP solutions

• 

  Anheddau Cyf

  Aug 2008 - now

  Assistant Head of Corporate Services

  Anheddau deliver support to individuals to live in their own homes. With over 300 staff and 5 sites across North Wales, I am responsible for the purchasing, configuration and installation of all systems relating to the smooth running of the service. This includes networking, servers. workstations, tablets, mobiles and telephony services utilising VoIP.I have also developed as a HR Manager in my time and am also responsible for ensuring that all current Employment law and legislation is strictly adhered to. I am fully conversant with current law and the roles and responsibilities of the employer, more so the rights and responsibilities of employees.I am comfortable dealing with disciplinaries, investigations and all aspects of people management Show less