Colleen M.

Experience

• 

  SEPHORA

  Oct 2010 - now

  South Hills Village South Hills Village Pittsburgh, PAAkron- Summit Mall, Akron, Ohio Shadyside Ross Park Mall Ross Park Mall, Pittsburgh, PAF Street, Washington DC Developed and promoted successor. Responsible for specific KPIs as they related to my role as well as overall store sales and client satisfaction. Contributed to and presented a program outlining the Beauty Studio Coordinator role within the OH/PITT/WV district. Developed the skill set of an elevated consultant advancing her to a leadership promotion. Responsible for the productivity of the Beauty Studio. Improved the business from 9% to 25% of total store revenue by coaching and developing a team of 8-10 consultants. Implemented new tools and systems to track sales and company initiatives, and motivated team to go after goals. Implementation of new store technology and created a system to run an effective services business Delivered an elevated client experience through consultations and became a top requested artist.Positively impacted store metrics with multiple compliments on store survey. Developed my artistry skills through elevated brand trainings and attending Color Encore to become a "Color Expert"Trained peers on artistry skills and brand education.

  • Store Manager

    Oct 2024 - now

  • Store Manager

    Dec 2017 - Sept 2024

  • Training Store Manager

    Feb 2022 - Feb 2023

  • Interim District Manager

    May 2022 - Aug 2022

  • Interim Store Manager

    Aug 2021 - May 2022

  • Store Manager

    Dec 2017 - May 2022

  • Interim Store Manager

    May 2021 - Aug 2021

  • Assistant Store Manager

    Jan 2016 - Dec 2017

  • Makeup Dept Manager (Color Lead)

    Aug 2014 - Jan 2016

  • Beauty Studio Coordinator

    Oct 2013 - Aug 2014

  • Beauty Studio Captain

    Jun 2013 - Oct 2013

  • Color Consultant

    Dec 2010 - Jun 2013

  • Seasonal Cashier

    Oct 2010 - Dec 2010