
Blazka Globacnik
Representative for subsidized student nutrition

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About me
IT Solutions- and SAP CS Consultant at Hisense Gorenje Europe
Education

Univerity of Maribor, Faculty of Organizational Sciences
2011 - 2014Master's degree Organization and Management of Information SystemsTitle: magistrica organizatorka informatičarka (mag. org. inf.)As part of my studies I've learned about:- Organising and managing information systems- Planning, developing and implementing information systems for the needs of organisations- Using information / communication technologies to establish suitable connections with organisationsMy master thesis addresses cloud services supported with open source software tools OpenStack. I preliminarily tested OpenStack… Show more Title: magistrica organizatorka informatičarka (mag. org. inf.)As part of my studies I've learned about:- Organising and managing information systems- Planning, developing and implementing information systems for the needs of organisations- Using information / communication technologies to establish suitable connections with organisationsMy master thesis addresses cloud services supported with open source software tools OpenStack. I preliminarily tested OpenStack with DevStack. The main test included deployment on two node architecture. Later I deployed virtual servers with ERP and CRM systems. Show less

FH Käerten / Carinthia University of Applied Sciences
2013 - 2014International business managament (master's degree) - Erasmus exchangeDuring my studies I chose to be part of Erasmus exchange and went to Austria for 6 months. At Carinthia University of Applied Sciences I attended International Business Management (IBM) programme. It was an extraordinary experience because this programme was attended by student from all over the world. It was really nice opportunity to work with different cultures, people, different understanding of same problems and also challenge to communicate due to language barrier. Subject I've… Show more During my studies I chose to be part of Erasmus exchange and went to Austria for 6 months. At Carinthia University of Applied Sciences I attended International Business Management (IBM) programme. It was an extraordinary experience because this programme was attended by student from all over the world. It was really nice opportunity to work with different cultures, people, different understanding of same problems and also challenge to communicate due to language barrier. Subject I've attended were:▪ German (level A2),▪ Intercultural Communication,▪ International Marketing,▪ International Strategic Management,▪ International Trade and Globalization,▪ Management & Leadership,▪ Research Skills Show less

Higher Vocational College for Hospitality and Tourism Bled
2011 - 2013VI/1 Foods, Nutrition, and Wellness Studies, GeneralTitle: wellness managerAfter completing my bachelor's degree and simultaneously to my master studies, I've attended the Higher Vocational College for Hospitality and Tourism Bled. With this studies I got a really good understanding how important is correct communication with different types of people. We also learned importance of listening to yourself, how to understand your responses to various stimuli and events in everyday tasksSubjects I've attended: - Wellness… Show more Title: wellness managerAfter completing my bachelor's degree and simultaneously to my master studies, I've attended the Higher Vocational College for Hospitality and Tourism Bled. With this studies I got a really good understanding how important is correct communication with different types of people. We also learned importance of listening to yourself, how to understand your responses to various stimuli and events in everyday tasksSubjects I've attended: - Wellness processes and activities, - Communication, - Economics in tourism, - Marketing and tourism, - Professional terminology in English and German, - Stress management, - Personal developmentMy Diploma thesis addresses the presence of stress among Slovenian students. Show less

University of Maribor, Faculty of Organizational Sciences
2008 - 2011Bachelor's degree (VI/2) Organization and Management of Information SystemsTitle: diplomirana organizatorka informatičarka (UN)My studies gave me:- Ability to analyse business processes from an IT aspect,- Ability to analyse the needs for IT systems in the business system- Capability to design and implement an organization’s information system- Knowledge of methods and techniques for the professional training of usersMy diploma thesis presents a decision support model for the selection of a best provider. The aim of thesis was to create… Show more Title: diplomirana organizatorka informatičarka (UN)My studies gave me:- Ability to analyse business processes from an IT aspect,- Ability to analyse the needs for IT systems in the business system- Capability to design and implement an organization’s information system- Knowledge of methods and techniques for the professional training of usersMy diploma thesis presents a decision support model for the selection of a best provider. The aim of thesis was to create a useful decision support model which would result in finding the best provider for company. Show less
Experience

ŠOUM
Aug 2009 - Oct 2010Representative for subsidized student nutritionSelling coupons for subsidized student nutrition, Communications with customers, Managing finance/archiving/reviews etc.

Unior d.d. - program turizem
Jul 2012 - Jul 2013Receptionist at health department of Terme ZrečeAs a part of practical training during my studies at Higher Vocational College for Hospitality and Tourism Bled I was working as a Student Intern at Terme Zreče (part of Unior d.d.) in Health department. I was working as reception employee where my job included: Customer personal communication and communication using other communication channels, Documents editing and archiving, Usage of unique SW.Altogether I was working for 3 months in 1 year period.

Naravno zdravilišče Topolšica d.d.
Sept 2012 - Sept 2012Receptionist at Wellness centra ZalaAs a part of practical training during my studies at Higher Vocational College for Hospitality and Tourism Bled I was working as a Student Intern at Naravno zdravilišče Topolšica d.d. in Wellness center Zala. I was working as reception employee where my job included: Customer communication, Documents editing and archiving, work on computer, Preparation of utensils and premises for carrying out various activities

Gorenje Group
May 2015 - Jan 2020International Service Network RepresentativeGorenje d.o.o is by court order from 11.3.2019 the sole legal successor of the company Gorenje d.d.As ISN representative I'm responsible for preparation of work, process and software of different worldwide service networks that are part of Gorenje Group. I'm also helping users of software with their everyday work. I'm preparing reports for easier control and analysis of data. I'm also team member of different project that are dedicated to the development of services in the field of after-sales.My work includes:- Data analysis and reports- Preparing manuals for after-sales software - Preparing internal work manuals- Process management- Participation in different projects connected to the after-sales department and the whole group (new appliances and services, software updates, compliance with EU regulations etc.)- Gaining new knowledge about software, after-sales processes and new trends Show less

Hisense Gorenje Europe, d.o.o.
Jan 2020 - Aug 2020Customer Care and Services IT ConsultantMy work tasks are:- Processes review and optimisation - Planning new features- Preparing documentation and trainings about features- Data analysis and reports- Looking for new opportunities to create better customer care- GDPR compliance representative for our department- Participation in different projects connected to the after-sales department and the whole group (new appliances and services, software updates, compliance with EU regulations etc.)- Gaining new knowledge about software, after-sales processes and new trends Show less
Licenses & Certifications

Scrum Master Certified (SMC)
VMEdu Inc.May 2023
Honors & Awards
- Awarded to Blazka GlobacnikProZDRAV.si - Sep 2014 V januarju 2014 je bil objavljen natečaj za najboljša diplomska dela, ki obravnavajo tematike z vidika Varnosti in zdravja pri delu, kjer je diplomsko delo Prisotnost stresa med slovenskimi študenti zasedlo 3. mesto.In January 2014 a competition for the best diploma thesis was published, dealing with topics from the aspect of Health and Safety at Work, where my diploma thesis Presence of Stress among Slovenian students ranked 3rd.URL:… Show more V januarju 2014 je bil objavljen natečaj za najboljša diplomska dela, ki obravnavajo tematike z vidika Varnosti in zdravja pri delu, kjer je diplomsko delo Prisotnost stresa med slovenskimi študenti zasedlo 3. mesto.In January 2014 a competition for the best diploma thesis was published, dealing with topics from the aspect of Health and Safety at Work, where my diploma thesis Presence of Stress among Slovenian students ranked 3rd.URL: http://prozdrav.si/index.php/13-aktualno/31-razglasitev-rezultatov-natecaja-za-najboljsa-diplomska-dela Show less
Volunteer Experience
Member, Mentor
Issued by PGD Dolič-Šentflorjan on Feb 1997
Associated with Blazka Globacnik
Languages
- slSlovenian
- enEnglish
- geGerman
- seSerbian
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