CHARLTON JONES

Experience

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  Mi Technology

  Jan 2013 - Feb 2013

  Cabling Technician

  I worked for a one month period just after I completed my high school career, I was installing Wi Fi cable for a well known hotel based in cape town.

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  Cell C

  Dec 2013 - Apr 2015

  Sales Consultant

  My period at Cell C have taught me most of the knowledge that I have currently, I have been involved with day to day sales, promoting devices, customer service consultant. it has also given me a better understanding about technology.

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  Hyundai Automotive South Africa

  Apr 2015 - Oct 2015

  Picker

  for the period I have been working for Hyundai Automotive South Africa, I have been a picker, number plate maker and a driver.

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  WNS Global Services SA

  Mar 2016 - Nov 2016

  Senior Advisor

  My time at WNS Global Services I have been involved creating and promoting lead for new and existing clients, I have been involved with query solving, billing, Technical queries and general enquiries.I have also learnt how to deal with I-rated clients.

• 

  Nexio South Africa

  Apr 2017 - now

  Technical Assistant

  First Line Support on RAN, and Transmission Network, Network Monitoring, Field Dispatch Management, Experience Using Remedy Ticket Software, Microsoft Excel Experience, Administrative, reporting on trouble tickets, following Escalation Procedures, Telephonic communication,