Arman Gonzalez

Experience

• 

  CITGO Petroleum

  Jun 2014 - May 2016

  Technical Analyst Intern

  -Performing Windows data transfers and lease replacements for company employees-Created tutorial for the Macintosh lease replacements and installations-Assisting Spanish speaking employees with trouble tickets and resolving them in person or over the phone-Proficient in part replacement for laptops and desktops-Data erasure from Windows and Macintosh platforms

• 

  Texas A&M University

  Sept 2014 - May 2016

  Technical Assistant

  -Student technician in the ESET department for the Electronics Testing course-In charge of maintenance for the Teradyne FLEX and J750 testers-Assisting students in visual basic programming for the testers

• 

  Gamma Sense Innovations

  Jan 2015 - May 2016

  Systems Integration Engineer

  -Optimizing the communication interfaces between our system and a LabVIEW interface using CAN-Creating a user-friendly LabVIEW GUI-Assisting in the hardware schematics, layouts, and software development of the project

• 

  General Motors

  Jun 2016 - Mar 2021

  IT Operations Engineer- High priority incident coordination and resource management- Website Development using Sharepoint 2013, HTML, and JavaScript- Systems support/troubleshooting with Weblogic Oracle Database, Autosys, and SQL- Linux server troubleshooting- ID creation and role assignment for GM Employees across multiple applications- Incident management and creation with HP IT Service Manager (ITSM)

  • HPC Software Developer

    Nov 2019 - Mar 2021

  • Operations Engineer

    Jun 2016 - Nov 2019
• 

  Confluent

  Mar 2021 - now

  Technical Service Engineer