Dan Golden, MBA, PMP

Experience

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  HD Smith Co., Inc.

  May 2011 - Sept 2011

  Window Installer

  Builds and installs window frames/glass panels on U.S. Department of Homeland Security and U.S. Department of Justice buildings in Washington, D.C. and executes related construction management project activities.• Basic Construction Management: Facilitates project activities and manages the job site for teams of eight construction workers installing window frames and glass panels on secure government buildings. • Laws, Regulations, and Policy Compliance: Ensures that safety practices on job sites are compliant with OSHA safety regulations and national security laws. • Quality Assurance: Performs product testing with building owners present to evaluate the construction technology performance of window installations to verify building codes are met. Show less

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  The LEGO Group

  Sept 2012 - Feb 2013

  Part-Time Retail Merchandiser

  Assists Core Retail Merchandiser in merchandising over 40 retail store accounts carrying LEGO products. Travels throughout a territory to collaborate with retail store management as the LEGO vendor partner for accounts within Target, Walmart, Best-Buy, and Kohl’s. • Relationship Building: Establishes and grows the vendor/retail partner relationship by sharing sales report data, product knowledge, and the LEGO brand values with store management and consumers. • Inventory Replenishment: Maintains shelf presence, stocks merchandise, and represents the LEGO brand through favorable display placement in retail locations. • Sales Reporting: Reports inventory audits to Regional Sales Managers and delivers status updates using various technology aspects of email, text messaging, and Excel spreadsheets on the iPad. Show less

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  Masonite®

  Apr 2013 - Apr 2017

  Liaises Masonite’s relationship with The Home Depot as a vendor partner in 680 retail locations through sales presentations, phone conferences, and in-person meetings. Provides assurance of specified outcomes through time-sensitive, data-driven company initiatives and deliverables. • Project Management: Communicates company priorities, project plans, and timelines with 12 internal Regional Sales Managers to share with their Area Sales Manager teams throughout the United States. • Data Reporting and Analysis: Proactively identifies business opportunities through quantitative data analysis and maintains accurate electronic records using technical tools including Microsoft Excel.• Presentations/Graphics Software: Prepares weekly sales summary presentations and project status reports for the Home Depot to demonstrate Masonite team accountability as a top business partner. Show less Represents the Masonite door brand and collaborates with 300 Lowe’s sales team members from 47 locations in DC, MD, VA, PA, and DE. Directs in-store and manufacturing plant training sessions for employees on door features, innovative technology, and commercial/residential building applications.• Training and Market Knowledge: Leads group training sessions for Lowe's team members on interior/exterior door systems, qualifying customer needs, and making product recommendations. • Life-Cycle Maintenance of Installations: Enhances Masonite brand recognition through timely display installation and maintains product inventory set organization with display neatness/maintenance.• Floor Plan Review Proficiency: Reviews and analyzes residential and commercial facility blueprint plan drawings and determines project budget and financial planning information to estimate contractor costs. Show less

  • Business Analyst

    Feb 2016 - Apr 2017

  • Territory Sales Manager

    Apr 2013 - Feb 2016
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  Life Time Inc.

  Sept 2017 - Mar 2018

  Personal Trainer

  Provides a friendly, inviting, and entertaining fitness experience for all clients and guests participating in training and events within the health club.• Customer Service: Listens, discusses, and recommends club training classes, wellness treatments, nutritional programs, and other services best suited for clients during 1-on-1 consultation appointments.• Group Leadership: Instructs individual personal training sessions and leads group training fitness classes appropriately tailored to various age and fitness levels. • Negotiation and Consulting: Persuades and informs potential clients on the benefits of participating in services offered in the club to gain business and deliver a first-class guest experience for all members. Show less

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  The LEGO Group

  Mar 2018 - May 2019

  Retail Merchandiser

  Manages 35 retail store accounts in Target, Walmart, and Kohl’s, totaling in $5 Million in sales annually. Achieved a personal impact of 20% revenue growth across all accounts from 2018-2019.• Customer Service: Services all retail location accounts by stocking shelves with LEGO inventory, sets up interactive trade-show build events in stores for customers, and makes product recommendations. • Display and Signage Installation: Inspects and evaluates condition of electronic videodisplays and physical model/sign installations to ensure proper function of interactive mechanisms. • Team Leadership: Uses PowerPoint presentations to inform and train 10 sales reps on a new promotional store projects impacting the brand recognition of the LEGO company. Show less

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  Target

  May 2019 - Nov 2020

  Team Leader Service & Engagement

  Manages a team of 75 cashiers and guest service team members to deliver uncompromising customer service for thousands of guests daily. Fills and empties registers with cash at the open and close of business hours and makes sure all funds are reconciled. • Supervision and Leadership: Keeps guest advocate team accountable by clearly communicating job role expectations and evaluating service behaviors, coaching team members when appropriate. • Management and Coordination: Tracks and provides oversight on store project initiatives, manages team member schedules, keeps active inventory of store supplies and places orders as needed.• Operations and Safety: Holds building keys to open and close the building at the start and end of the business day. Manages teams to keep the building clean, trash removed, shopping carts replenished, and check out line moving. Show less

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  Brink’s Inc

  Nov 2020 - May 2021

  Cash Vault Services Supervisor

  Ensures security and accountability of all incoming/outgoing cash in the Brink's vault. Prioritizes daily operations workflow of all Cash Logistics Processor employees and assists the Cash Manager with inventory balancing, responding to customer inquiries, and daily reporting to stakeholders. • High-Security Environment: Operates within the confines of a secure and armed facility. Carries a firearm and receives weapons training through the Brink’s Firearms Academy. • Team Leadership: Supervises a team of vault leads and cash processors to receive cash deposits and add the total amount processed to the corresponding business accounts inside the vault. • Work Delegation: Distributes workload among appropriate numbers of staff required to process deposits, pack ATM cash order shipments, and stock Federal Reserve cash inventories in the vault. Show less

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  United States Postal Service

  Nov 2020 - Oct 2021

  Assistant Rural Carrier

  Organizes, delivers, and collects mail and parcels along a prescribed rural route using a delivery vehicle and handheld scanner. Delivers packages on Sundays and observed holidays. • Mail Security: Handles mail, analyzes markings, checks packages for tampering, ensurescorrect address, and determines if mail is undeliverable within postal service regulations.• Vehicle Operation: Certified in LLV and Pro Master fleet vehicle operations. Performs vehicle safety checks and uses lights, brakes, door locks properly. Drives at a safe speed and operates within policy. • Routing Logistics: Receives and sorts incoming parcels by address to optimize delivery route for the day. Prioritizes express mail requiring expedited delivery. Show less

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  Montgomery County Public Schools

  Oct 2021 - May 2022

  Administrative Coordinator

  Serves as the primary office assistant to the school principal and administrators. Coordinates substitute teacher classroom coverage and directs staff to address daily issues. Assists with payroll and performs various clerical tasks. Responsible for fielding requests from staff, students, parents, and visitors. • Operations Communication: Relays information and keeps school staff informed and updated on daily matters through phone, radio, email, and in-person dialogue. • Discretion and Judgment: Places and screens telephone calls for school staff, answers inquiries, refers callers, and resolves issues independently and in a timely manner. • Adaptability: Demonstrates strong ability to multi-task, utilize organizational skills, and exercise flexibility and urgency to meet deadlines in a fast-paced work environment. Show less

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  Montgomery County Government

  May 2022 - now

  Permit Technician I (Customer Support Technician)

  The Department of Permitting Services (DPS), Customer Support and Outreach Division is responsible for all administration and issuance of Building, Land Development and Zoning related permit applications and licenses, information requests, pre-design consultations and other specialty services.• Process Mapping: Facilitates and administers the issuance of various permits and licensing, assessing and ensuring fees and bonds are collected, and all applicable codes, regulations, procedures and policies are followed.• Data Support: Provides legal/procedural clarification, information preparation, and interaction with developers, engineers, architects, attorneys, builders, homeowners, and staff from county agencies and government entities.• Situational Judgment: Determines, through customer interaction, the need for and type of services required; advises about procedural and legal considerations; performs sub-professional work to expedite regulatory approvals; and follows up to ensure service delivery. Show less