Mihaela Cociuba

Experience

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  XL World

  Jun 2007 - Nov 2007

  Telesales

  Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.Influences customers to buy or retain product or service by following a prepared script to give product reference information.Documents transactions by completing forms and record logs.Maintains database by entering, verifying, and backing up data.Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.Maintains operations by following policies and procedures; reporting needed changes.Maintains quality service by following organization standards.Maintains technical knowledge by attending educational workshops; reviewing publications.Contributes to team effort by accomplishing related results as needed. Show less

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  WaveCrest.io

  Nov 2007 - Aug 2008

  Merchandiser

  Responsible for ensuring that products appear in the right store, or on a website, at the appropriate time and in the correct quantities. This involves working closely with the buying teams to accurately forecast trends, plan stock levels and monitor performance.

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  Visual Construct

  Aug 2008 - Jun 2009

  Secretary, front desk receptionist, logistics

  Front desk receptionist, pension administration, administration of 3 Cosmote stores, keeping of records,primary accounting, transport activity: finding the routes and negotiating them. Using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases;devising and maintaining office systems;booking rooms and conference facilities;using content management systems to maintain and update websites and internal databases;attending meetings, taking minutes and keeping notes;managing and maintaining budgets, as well as invoicing;liaising with staff in other departments and with external contacts;ordering and maintaining stationery and equipment;sorting and distributing incoming post and organising and sending outgoing post;liaising with colleagues and external contacts to book travel and accommodation;organising and storing paperwork, documents and computer-based information;photocopying and printing various documents, sometimes on behalf of other colleagues. Show less

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  SC Siromvalves SRL

  Apr 2011 - Apr 2017

  Secretary

  General secretarial duties such as document registration and administration, receiving and distributingcorrespondence, welcoming customers, promptly taking over and directing phone calls, providing protocol inmeetings, drafting and writing various documents and situations required by management, providingadministrative support for all departments of the company. Produces information by transcribing, formatting,inputting, editing, retrieving, copying, and transmitting text, data, and graphics.Organizes work by reading and routing correspondence; collecting information; initiating telecommunications.Maintains department schedule by maintaining calendars for department personnel; arranging meetings,conferences, teleconferences, and travel.Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.Maintains customer confidence and protects operations by keeping information confidential.Prepares reports by collecting information.Maintains office supplies inventory by checking stock to determine inventory level; anticipating neededsupplies; placing and expediting orders for supplies; verifying receipt of supplies.Keeps equipment operational by following manufacturer instructions and established procedures.Secures information by completing database backups.Provides historical reference by utilizing filing and retrieval systems.Maintains technical knowledge by attending educational workshops; reading secretarial publications.Contributes to team effort by accomplishing related results as needed. Specific tasks such as ensuring primary accounting, maintaining relationships with banks, moving to various institutions to carry out administrative tasks Show less

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  The Manor & Ashbury Resorts

  Mar 2018 - now

  Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.Providing real-time scheduling support by booking appointments and preventing conflicts. Greet and assist visitors.Maintain polite and professional communication via phone, e-mail, and mail.Anticipate the needs of others in order to ensure their seamless and positive experience.Provide general support to visitorsProvide information by answering questions and requestsEnsure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniquesContribute to team effort by accomplishing related results as neededCover the reception desk when required Show less

  • Reception Deputy Manager

    Nov 2022 - now

  • Reception Administrative Assistant

    Mar 2018 - May 2023