
Vela Jesse Ntoto
Computer Technician

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About me
IT Manager at University of the Witwatersrand
Education

Torque-IT
2020 - 2020COBIT 2019 Foundation IT Governance
Torque-IT
2016 - 2016ITIL Foundation (Service Management) Information Technology CertificationAPMG International ITIL Foundation Service Management Certification

Torque-IT
2015 - 2015PRINCE2 Foundation and Practitioner Project ManagementAPMG PRINCE2 Practitioner

ELMI (East London Management Institute)
2012 - 2012CompTIA PDI+ Information Technology CertificateActivities and Societies: None General Printer Certification.

CCS-IT
2008 - 2008MCAS (Microsoft Certified Application Specialist) Information TechnologyActivities and Societies: None Microsoft Vista Level 1, Microsoft Word 2007 Level 1&2, Microsoft Excel 2007 Level 1&2, Microsoft Outlook 2007 Level 1, Microsoft PowerPoint 2007, Microsoft Access 2007 Level 1

Cti Education Group
2006 - 2006Information Technology Engineering Diploma Information Technology International DiplomaActivities and Societies: None Computing Concepts, End-User Computing (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access), A+ Core (Hardware and Software), N+ (Networking Skills, Security, and Applications), i-Net+ (Internet Fundamentals, Skills and Applications), Microsoft Server 2000, Wireless Networks and Security, Security+, Linux(Red Hat 6.2), Administering Linux(Red Hat 6.2), Advanced Linux(Fedora Core), Customer Relations.Additional Subjects: Processing and Logic Concepts, Software… Show more Computing Concepts, End-User Computing (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access), A+ Core (Hardware and Software), N+ (Networking Skills, Security, and Applications), i-Net+ (Internet Fundamentals, Skills and Applications), Microsoft Server 2000, Wireless Networks and Security, Security+, Linux(Red Hat 6.2), Administering Linux(Red Hat 6.2), Advanced Linux(Fedora Core), Customer Relations.Additional Subjects: Processing and Logic Concepts, Software Engineering. Show less

Rhodes University
2011 - 2011Project Management (Short Course) Project Management CertificateActivities and Societies: None PMBOK based MethodologyMS Projects

MANCOSA
2022 - 2024Bachelor's degree IT Management
Experience

T-Systems
Dec 2006 - Jun 2007Computer TechnicianPC & Laptop Replacements and Upgrades, Software Installations, Network Troubleshooting and Clientele Relations. Team Leader

First National Battery
Nov 2007 - Dec 2007Computer TechnicianAnti-Virus Upgrades and Installations, Printer and PC Repairs, Network Troubleshooting and Clientele Relations.

Business Connexion
May 2008 - Jan 2011Customer EngineerPC and Laptop Upgrades and installations, Remote Assistance, Hardware and Software Installations, Network Printer Troubleshooting and Clientele Relations, Active Directory Users & Passwords, Intern Supervisory role. Server Operating System Installation and Configuration. Electronic Security Gate Finger Print Scanner Maintenance, SQL 2000, 2005 & 2008 Installation and Configuration. Stock Asseting and Receipts. Internship Mentoring.

Rhodes University
Jan 2011 - Oct 2013IT Lab TechnicianLab and Residences PC Installation and Fixing, Printer Upgrades and Installations, Hardware and Software Installations, Network Printer Troubleshooting and User Relations, PC Imaging and Lab Assistant Supervising. Lab Assistants Shifts Administration. Manager role (Occasionally), Assisting in Electronics Department fixing the University’s Electronic Equipment (eg. Printers, Computers, Projectors, Laptops). Stock order Receiving, Dispatching and Invoicing. Help Fix Student/Staff Registration Card Printers. Show less

University of Pretoria
Nov 2013 - Jun 2016Technical Officer and Assistant LecturerInformation Technology Support - Supplying the Disability Unit and Other Campus Libraries with world class Information Technology Support (Software Installations (For the Blind and Visually Impaired, Learning Disabilities etc.), Hardware repairs (Printers, Computers, Scanners, Laptops, Anti-Virus Protection, Projectors, and Braille Conversions). Plan for and procure assistive devices through Project Manager. Reporting.Research - Providing accessibility training and research new advancements in the disability field regarding technological assistive devices. Benchmarking with other Universities on IT Standards and Facilities (University of Witwatersrand)Student Development - Assisting with student development for students living with disabilities in order for inclusion in extra-curricular activities such as SRC, Mentorship, Sport and Cultural activities. Currently developing a Co-Curricular programme for disabled students. Liaise with external companies for employment of our graduate students.Administration – Organize and co-ordinate student exams and tests to accommodate disabled students. Organize disability awareness around campus. Report to Deputy Director and Director with inclusivity/reasonable accommodation statistics. Assist 1st year students with their course choices and time-tables. Webmaster - Update and Manage Department of Student Affairs Website.Social Committee - Part of the overall social committee that organizes the department’s events and functions inclusive of student participation.Lecturing – Lecturing First year students AIM 111 & AIM 121 (Information Literacy), Preparing teaching material and presenting. Show less

University of the Witwatersrand
Jul 2016 - nowIT Administrator / IT ManagerIT Management – Ensure smoothing running of LAN. Train and Motivate assistants to work efficiently. Improve and Upgrade IT Equipment used by staff and students. Management of School Website and courses are loaded (SAKAI). Backup Staff documents and files to network drive. Manage consumables eg. Toners. Maintain asset register.IT Support – Ensure IT problems for staff and students are resolved efficiently. Create and maintain knowledge database. Creation of IT procedures database. Administer user accounts and passwords on Active Directory. Assist Lecturers on setting up equipment for lectures in lecture venues.IT Lab Maintenance – Ensure software and hardware are loaded on PC’s and functional. Network maintenance. Printer servicing. Facility upgrades. File server maintenance.Training – Provide training to students and staff on the equipment and software. Update staff and students on new software versions. Introduction of new systems introduced by the University.Website Design – Ensure school website is current. Ensure website reflects the image of the school appropriately.Innovation/Research – Keep updated on latest trends. Introduce innovative ideas when necessary. Show less
Licenses & Certifications

COMPTia PDI +
East London Management Institute
Languages
- xhXhosa
- afAfrikaans
- zuZulu
- soSotho, southern
- noNorthern sotho
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