Stefan Vuleta

Experience

• 

  DICK'S Sporting Goods

  Mar 2015 - Mar 2022

  My time in this role allowed me to improve and use my analytical and problem-solving skills. My job required me to work on several things throughout the day and it allowed me to sharpen my time-management skills as well. I often found myself in unique situations, and finding a solution is what I enjoyed the most. My role in summary:1) Was in charge of validating pricing and signing processes for one of the largest retailers in the state with an inventory of $4 million.2) Coordinated the preparation, execution, and delegation of multiple projects throughout the store due to my experience and skills.3) Trained associates from other stores in order to increase productivity.4) Always met the 98% minimum completion goal and assisted in every other operational process if I completed all of my tasks. Show less In this role I was tasked with many extra responsibilities and pressures. I used my motivational skills to help lead a front-end team to constant success as our metrics exceeded expectations and other stores within the company. In summary,1) Created a world-class customer experience by providing passionate customer service and selling through customer engagement. 2) Was responsible for training new customer service and operational associates. 3) My metrics always exceeded expectations with my conversion rate staying about 80%.4) My defusing skills allowed me to rectify any problematic situation quickly and my time in this role has allowed me to read people's verbal and physical cues more carefully. Show less

  • Operations Associate

    Jan 2021 - Mar 2022

  • Price And Signage Coordinator

    Nov 2017 - Dec 2020

  • Customer Service Specialist

    Mar 2015 - Nov 2017
• 

  Printstant Designs

  Oct 2020 - now

  Independent Business Owner

  Solely responsible for every aspect of running this e-business and was able to reach 3,500 sales in the first year.1) Brought in over 100,000 visitors to my shop by incorporating different marketing strategies.2) My conversion rate stays within the 10% to 15% range which is well above the industry standard due to my constant adjustments in strategy and inventory.3) My focus on providing the highest-quality customer service has allowed me to have a 5-star rating after 224 reviews.