Thomas Jensen

Experience

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  TEAM

  Aug 1995 - May 2009

  Team Handball Coach

  * Managed multiple teams, with personalized training programmes, and development.* Oversaw team strategy and long term goals, developing game plans and organised team training plans with a long term perspective. based on specific strengths and weaknesses of both my own team and the opposition* Performed scouting and evaluation of opposition and my own team* Organised team activities, and managed day to day organisation of the Team* Worked within the overall trainer team in developing organisational strategies, and long term planning Show less

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  Adecco A/S, Denmark

  Jan 2006 - Aug 2009

  Temp Worker

  Wide experience from different client site businesses as a temporary worker* Tech support and installation of internet phones for IBM* High adaptability to changing work conditions

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  Microsoft/Arvato Finance Services, Ireland

  Aug 2009 - Dec 2012

  Handling escalations and high complexity cases* Primary point of contact for key Microsoft partners* Primary point of contact for internal escalation paths and support groups* Strong working relationship with OAM group and Subsidiary* Co-author and Service Lead for OLA between support groups* Part of an internal task group, tasked with developing a systematic approach to querymanagement.* Key support for Process, Training and Quality team* Knowledge management subject matter expert* Subject matter expert in multiple fields and new initiatives* Primary support for Team lead/Supervisor for reporting, people management andevaluation* Chairman of the sports and social club and mentoring of new hires* Founding member of an internal group for vertical communication between employees andmanagement Show less

  • Senior Transaction Specialist

    Aug 2010 - Dec 2012

  • Transaction Specialist

    Aug 2009 - Aug 2010
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  Trend Micro

  Apr 2013 - Aug 2013

  Account Manager, UK market

  Account manager for 700+ accounts in the UK marketFocus on renewals and new business on the SMB marketSales support, training and enabling for partnersDesignated program expert for xSP on the UK market, after one month.

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  ServiceSource

  Aug 2013 - Jan 2022

  I am currently managing an inside sales teams with 10 direct reports across several markets including Nordics, CEE, and Turkey.Throughout my tenure I have managed 8-14 people across all EMEA theaters and have a deep understanding of the specific approaches to selling across different territories.I work well in a multicultural environment and adjust easily to different social settings.I have covered three different clients within the IT sector with Servicesource, and have an in-depth understanding of the sector.I have created, and held training seminars, as well as maintaining regular coaching sessions with my direct reports.Continual development is a key tenet both personally and in my interactions with my team.I create long term strategies, including discount policies, and product specific campaigns, for my territories as needed.I always look to the big picture and work to secure long term growth and improvement, while keeping an eye on the short term goals.I routinely interact with senior stakeholders within all levels of our business, both internally and externally.I am creative and solution oriented, with a natural ability to think of innovative approaches to old and new challenges.I am actively engaged in company wide projects, including being the chair of the first line sales managers forum for over a year.Throughout my tenure I have been actively engaged in extracurricular activities, including company sponsored volunteer work.Some of my proudest achievements include:- helping one of my reps, grow into a manager role of his own - building a strong team of new reps, in a short period of time, while hitting the number- turning around multiple struggling markets into over-performing territories Show less

  • Sales Team Manager

    Nov 2014 - Jan 2022

  • Senior Sales Representative

    Oct 2014 - Nov 2014

  • Sales Account Manager

    Apr 2014 - Sept 2014

  • Inside Sales Representative

    Aug 2013 - Apr 2014
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  Pinterest

  Jan 2022 - now

  Took on a project to streamline the hiring process for the sales function across all offices, regions and functions in Europe.Interviewer and decision maker for all hires into a sales role within the SMB market. covering all sales functions.developed new interview process.work closely with recruiters and project manager to secure top quality candidates for the programme.Developed and executed regular new hire workshops to evaluate and continually improve the full new hire process, working closely with on-boarding and training to identify key points of interest. Show less

  • SMB Hiring manager; Europe

    Apr 2024 - now

  • SMB Senior Sales Manager, Nordic; Account Management

    Jul 2023 - Mar 2024

  • SMB Senior Sales Manager Nordics/CEE

    Jan 2022 - Jun 2023