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Carlos Gonçalves

Carlos Gonçalves

IT Support Specialist

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location of Carlos GonçalvesLisboa, Lisbon, Portugal

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  • Timeline

  • About me

    Support Escalation Engineer - Azure Stack Hub @Microsoft

  • Education

    • IPA - Instituto Superior Autónomo de Estudos Politécnicos

      2004 - 2007
      Licentiate degree Systems's Informatics 14

      Final project grade of 20/20 values - Statistics Portal for e-U network

    • Escola Superior de Tecnologia de Setúbal Instituto Politécnico de Setúbal

      1997 - 2000
      Licentiate degree Informatic's Engeenering

      Frequency

  • Experience

    • REDITUS SA

      Dec 1999 - Jun 2001
      IT Support Specialist

      Help-Desk to several home banking websites (Millenium-BCP). Digital Certificates client configuration and tcp/ip settings.Backoffice support.

    • Ordem dos Advogados

      Jun 2001 - May 2015
      IT Manager/Systems Engineer

      Technical Responsible for all IT infrastructure.Technical Responsible for Digital Certification System.DataBase Administration (MSSQL7/2000/2005/2008/2012 and MYSQL)Webmaster (IIS and Apache)Virtualization Infrastructure Administration (VMWARE).Server Administration (Windows and Linux)HP Storage (EVA4000 / 4400, P2000)AnubisNetworks AdministrationScript DeveloperProcess AutomationSolution ManagerSAN and NAS Networks

    • Agap2 IT

      Jun 2015 - May 2019
      IT Manager / Solution Architect

      Agap2 ITIT Infrastructure AdministrationExchange AdministrationHyper-V VirtualizationSharepoint SolutionsOwncloud SolutionsDBA MSSQL and MySQL[mariaDB] (all versions)Microsoft OrchestratorFirewall / WAF: TMG, Checkpoint, Fortigate, FortiwebVEEAM Backup and ReplicationVEEAM Availability Suite Anubis Networks infrastructureAgap2 IT ServicesSolution Architect - Creation and design solutions to customers, to solve business issues or upgrade infrastructures environments.Cloud adoptions solutions.On-premise solutions. Show less

    • Microsoft

      May 2019 - now
      Sr Support Escalation Engineer - Azure Stack Hub

      Azure Stack Hub TeamApp Service RP SME

  • Licenses & Certifications

    • Learning Cloud Computing: Cloud Storage

      LinkedIn
      Aug 2019
      View certificate certificate

    • Planning a Multicloud Solution

      LinkedIn
      Jun 2019
      View certificate certificate

    • SQL 2014 Partner Pratice Enablement

      Microsoft
      Oct 2015

    • HP EVA Install, Configure and Manage

      HP
      Jan 2011

    • VMware Certified Professional 5 - Data Center Virtualization

      Rumos
      Jun 2015

    • VMSP - Veeam Sales Professional

      Veeam Software
      Oct 2017
      View certificate certificate

    • Microsoft Azure Stack First Look

      LinkedIn
      Jun 2019
      View certificate certificate

    • VMTSP - Veeam Technical Sales Professional

      Veeam Software
      Feb 2018
      View certificate certificate

    • Datacenter Partner Pratice Enablement

      Microsoft
      Nov 2015

    • WorkShop ITIL

      Agap2 IT
      Sept 2015