Madhumitha M

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Mumbai, Maharashtra, India

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Timeline
About me
Placement Secretary, PGDM - Business Design | Welingkar Mumbai (2023-2025)
Education
- Welingkar Institute of Management
  2023 - 2025
  PGDM Business Design 8.7
- Amity University
  2020 - 2023
  Bachelor of Business Administration - BBA Business Administration and Management, General 8.6
  Activities and Societies: Project Work: Competency Mapping: A Key Strategy for Addressing Future HR Challenges - Researched Competency Mapping's effectiveness in addressing HR challenges. - Conducted online surveys, analyzed results, and identified positive impacts on recruitment, retention, motivation, and performance evaluation. Recommended strategies to address challenges. Coursework Highlights:- HR Management: Recruitment, employee relations, performance management- Operations: Supply chain management, production planning, process improvement- MIS: Data analysis, information systems management- Financial & Cost Management: Financial analysis, budgeting, cost accounting- Advertising & Sales Promotions: Marketing communications, branding, promotional strategies- Business Statistics: Data analysis, statistical techniques for… Show more Coursework Highlights:- HR Management: Recruitment, employee relations, performance management- Operations: Supply chain management, production planning, process improvement- MIS: Data analysis, information systems management- Financial & Cost Management: Financial analysis, budgeting, cost accounting- Advertising & Sales Promotions: Marketing communications, branding, promotional strategies- Business Statistics: Data analysis, statistical techniques for decision-making- System Analysis & Design: Business process modeling, systems development methodologies- Behavioral & Allied Science: Understanding human behavior in organizations, applied psychology in business settings. Show less
Experience
- I Fresh
  Jan 2019 - Mar 2022
  • Reduced excess inventory by 20% within six months by implementing efficient inventory management practices, meticulously tracking stock levels, and devising restocking strategies to navigate demand fluctuations.• Optimized stock levels and minimized wastage during the COVID-19 pandemic by implementing Just-In-Time (JIT) inventory practices to ensure efficient inventory control.• Achieved a 30% increase in customer satisfaction rates by maintaining an average response time of 10 minutes to client inquiries and providing prompt and effective customer support.• Contributed to a 25% boost in online orders by revamping menus and promotional offers, maintaining a dynamic web presence across Zomato, Swiggy, and WhatsApp, and creating captivating banners and promotional posts to enhance online visibility and customer engagement. Show less
  - Office Administrator
    Jan 2020 - Mar 2022
  - Administrative Intern
    Jan 2019 - Dec 2019
- Freelance
  Jan 2021 - now
  Graphic Designer
  1. Increased website traffic by 16% by increasing organic search rankings, resulting in more leads and sales for the clients.2. Developed visually attractive designs with optimized UI/UX, increasing user engagement by 18%. 3. Delivered client projects with a 99% satisfaction rate.4. Improved website performance by 20%, resulting in a 1.5x increase in leads generated.5. Utilized Adobe Creative Suite, and Canva to design various visuals for webpages, banners, and other mediums.
- DHL Express India
  May 2024 - now
  Summer Intern - Operations
Licenses & Certifications
- Web Designing (with J-Query & Bootstrap)
  Tech Ocean Technology
  Jul 2021
- Instagram marketing basics
  Simplilearn
  Sept 2022
  View certificate
- Certificate in Advanced Excel
  Amity University Online
  Apr 2021
- Certificate in Professional and Life Skills
  Amity University Online
  Jul 2020
- Ultimate HR Generalist and Human Resource Management Course
  Udemy
  Sept 2022
  View certificate