Hassan Raza Awan - CSP, CRM

Experience

• 

  The Bank of Khyber

  Sept 2011 - Nov 2011

  Intern

  • Had a Complete overview of Micro finance Department under the supervisor.• Creating and handling Micro and Macro Loan applications, through hard and software.• Handling the database and solving all kind of queries.• Maintaining and updating general ledger.• Courteously convincing customers and briefing them about all financial schemes and facilities.• Recovering loans by contacting (telephonic) and personal visits

• 

  Eventus Faction Pvt Ltd.

  Jul 2012 - Jun 2013

  Senior Sales and Marketing Executive

  • Maintaining and developing relationships with existing customers in person and via Telephone calls and emails.• Cold calling to arrange meetings with potential customers to prospect for new business and listening to customer requirements and presenting appropriately to make a sale;• Acting as a contact between a company and its existing and potential market and responding to incoming email and phone enquiries.• Negotiating the terms of an agreement and closing sales and gathering market and customer information.• Negotiating on price, costs, delivery and specifications with buyers and managers, and representing the organization at trade exhibitions, events and demonstrations.• Advising on forthcoming product developments and discussing special promotions, creating detailed proposal documents, often as part of a formal bidding process.• Recording sales and order information and sending copies to the sales office, or Entering into a computer system;• Reviewing sales performance, aiming to meet or exceed targets• Gaining a clear understanding of customers' businesses and requirements and making accurate, rapid cost calculations and providing customers with quotations.• Attending team meeting and sharing best practice with colleagues, indoor training And development of junior agents. Show less

• 

  Errands Services

  Jul 2013 - May 2015

  Quality Assurance Analyst

  Quality Assurance and Analyzing opportunities to put them in best.

• 

  McDonald's Corporation

  May 2015 - Mar 2019

  Assistant Operations Manager

  - Business operations management- Payroll Management & People practices - Production management and Food safety stadards. - High volume Inventory Control & ordering management. - HRIS, Scheduling and Comp & Benefits Management -Planning , budgeting and Maintenance

• 

  Roots Education Consultant

  Apr 2019 - Jan 2020

  Higher Education Counseller

  www.rootsedu.com.au

• 

  United Bank Limited

  Jul 2020 - Dec 2023

  (Digital & Branchless Banking)Head OfficeRoshan Digital AccountsLocal Digital Accounts Portfolio management, KYC, EDD, LDA & RDA investment management, CAPS, CMU, Accounts activation, descripancy removals. Digital Banking GroupExpertise in Altitude, EBS, Prime4, Ultimus, IRIS, GNB,

  • Relationships Manager(OG-III)

    Aug 2022 - Dec 2023

  • Contact Centre Officer

    Jul 2020 - Jul 2022
• 

  Askari Bank

  Jan 2024 - now

  Relationship Manager(OG-1)

  Sub Head Office - Digital banking group - Roshan Digital Accounts , Home remittance, Accounts Opening , Customer Grievance Handling, CBC, EDD, KYC Verifications , investment and Portfolio Management.