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Doha Hany

Doha Hany

Customer Service Representative

Followers of Doha Hany12000 followers
location of Doha HanyQesm El Maadi, Cairo, Egypt

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  • Timeline

  • About me

    Senior HR Specialist at Icon Creations

  • Education

    • Cairo Manara Language

      1999 - 2011
      High School Literary section 80%

    • Ain Shams University

      2011 - 2015
      Bachelor’s Degree Accounting

      Activities and Societies: I was a volunter in Resala Organization. I was helping the poor people and distributing food on them .

  • Experience

    • Buzlin Company

      Jun 2016 - Sept 2016
      Customer Service Representative

      My job was following-up with customers through phone, social media and e-mail to organize there order purchasing process till they receive it and even after sale problems.

    • GTC Office For Accounting & Auditing

      Oct 2016 - Jan 2017
      Accountant

      - Works at Financial Services and Investment.- My tasks were revising and recording the selling and purchases invoices on excel and finishing the official papers for the foundation of the companies.

    • ETISAL International Group

      May 2017 - Mar 2018

      - Helping in finding new ideas to develop sourcing systems.- Searching for different candidates from different sources.- Filtering and screening CVs.- Making phone interviews & evaluates candidates who will attend the interview.- Making interviews with the chosen candidates & sometimes handling the second interview with the client (HR of Operation).- Following-up any problems with the candidates after the interviews.- Assigning the contract with the accepted candidates.- Making data entry for all the candidates even if they are accepted or rejected.- Making daily reports. Show less

      • Recruitment Coordinator

        Dec 2017 - Mar 2018

      • Recruitment Trainee

        May 2017 - Nov 2017

    • Engo Soft Middle East for Training and Recruitment

      Apr 2018 - Oct 2018
      HR Coordinator

      - Sourcing candidates through various channels (LinkedIn, Wuzzuf,.. etc) planning interview and selection procedures and hosting or participating in career events.- Plan interview and selection procedures, including screening calls.- Assess candidate information, including resumes and contact details, using our Applicant Tracking System. - Coordinate with hiring managers to identify staffing needs.- Creating the job description content.

    • Media Sci

      Nov 2018 - Oct 2020
      HR Generalist

    • BrandMark

      Nov 2020 - now
      Human Resources Generalist

    • Icon Creations

      Jun 2022 - now
      Senior Human Resources Specialist

  • Licenses & Certifications

    • ICDL

  • Volunteer Experience

    • Helping poor people.

      Issued by Resala Charity Organization | جمعية رسالة للأعمال الخيرية on Jul 2012
      Resala Charity Organization | جمعية رسالة للأعمال الخيريةAssociated with Doha Hany