
Doug Gerber, PMP
Engagement Manager

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About me
Sr. IT Project Manager
Education

Amberton University
1988 - 1990MBA Business & Finance
The University of Texas at Dallas
1980 - 1983BS Business and Public Administration
LeTourneau University
1977 - 1980A.S. Automotive Technology
Experience

Infor (EXE Technologies / Dallas Systems)
Jul 1990 - Dec 1995Engagement ManagerAccount/Project manager for supply chain software implementations and customizations. Managed multiple implementation teams. Responsible for teams who provided customizations, data conversion, installations and ongoing production support of software solutions to the supply chain, manufacturing, warehouse and distribution industry. Provided custom solutions for companies for inventory control, labor control, logistics, order management, receiving, picking, shipping, purchasing and radio frequency. Built and managed teams that successfully went live with implementations in the U.S.A., Canada, Australia, and Hong Kong Show less

Frito Lay
Jan 1996 - Sept 1997Integration PrincipalManaged PeopleSoft Payroll implementation lifecycle, and assisted Benefits Administration and Human Resources implementation for Frito-Lay, Plano, TX. Managed the design, development and implementation of customizations within the application, and managed payroll functional duties. Implemented 40,000 employees on payroll, and 65,000 employees on benefits simultaneously. Designed and built custom Payroll data gathering/processing modules using the PeopleTools and PS application. Implementation included 85 interfaces and 3 ½ analyst years of customization. Show less

Deloitte & Touche
Sept 1999 - Jan 2004IT Implementation ManagerPrimary responsibilities included creating and directing managers and teams to customize and implement software solutions for customer’s Ex-Patriot administration processing. Also responsible for the development of implementation methodology, project management infrastructure, creating consulting teams, deployment, conversion, application configuration, customizations and reporting. Supported pre-sales and business development while a program manager for projects in USA, Canada, Manila, Switzerland and England. Completed successful implementations and provided ongoing systems support for Bank of America, Boeing, Chevron, 3M, Cargill, Caterpillar and others. Show less

Matrix Resources
Jun 2005 - Jan 2010Engagement ManagerResponsible for projects and project managers, whose teams performed software development, integration, implementation and ongoing systems maintenance and support. Responsible for service, delivery, add-on’s, and overall customer relationship. Project teams were responsible for requirements, design, development, testing, configuration, conversion, deployment, documentation and post go-live support of custom and package applications. Project teams performed on-shore and off-shore development, system integration testing and business user testing. Responsible for the network and system infrastructure support teams for First State Bank and BCBE Homes, Implemented, upgraded and provided support for Microsoft CRM system for Santa Fe Natural Tobacco. Multiple web development projects included managing teams that; • Built web site for CNN/Turner to sell and distribute news content to other news networks.• Built customer facing web sites for Intercontinental Hotel Group and OneCall Home show. Show less

Definition 6
Mar 2010 - Jun 2013Technical Project ManagerManaged client relationship with La Quinta Inns & Suites Marketing and IT teams. Provided services and solutions for e-commerce and brand awareness. Manage client expectations, as well as project scope, timelines and budgets to ensure project profitability. Reviewed and ensured quality of project estimates, deliverables and business results. Responsible for managing the development project for La Quinta’s mobile web and mobile app., for iPhone and Android.

Exeter Finance Corp
Jun 2013 - Sept 2015Sr. Project ManagerManage and direct teams that gather requirements, design, develop, test, train and implement managed payment systems. Work has included integrating a walk-in payment solution utilizing MoneyGram payment processes, replacing current lock box provider with another bank, implemented texting solution as a customer service and collections tool, and integrated a consolidated payment solution that included IVR, web and Customer Service assisted payment processing. All projects included managing design, development and testing resources as well as managing external vendors for associated implementation tasks. Show less

PepsiCo
Oct 2015 - Sept 2018Sr. IT Project Manager - ContractorConsulting at PepsiCo for their Disaster Recovery and Archer Software teams. In 2016 project managed their Archer BCM implementation. In 2017 managed internal audit remediation and 24 international disaster recovery exercises. In 2018 project managed their on-premise Archer upgrade from v5.5 to v6.2 for 8 of the Archer modules.

JCPenney
Sept 2018 - Apr 2019Sr. IT Project Manager - ContractorConsulted at JC Penney on an Oracle RMS integration project that was past the target implementation date that was still in development and was pre-test. Was responsible for successfully managing the timeline/schedule, application development, defect resolution and release management. From September to January we finished developing all new functionality, completed Mock Cutover testing, completed System Integration and End-to-End testing.

Essilor Instruments USA
May 2019 - Apr 2021Sr. IT Project Manager - ContractorManaged Essilor’s Next Gen Offer that provided automation to their Buy-One-Get-One offer to eliminate the manual qualification by Customer Service Representative (CSR). Also managed their Single Pane of Glass customization in Salesforce to create a single pane view of the customer to provide quick access to all their WIP, open issues, recent calls, customer preferences, emails, etc.

Self-employed
Apr 2021 - Oct 2021Appalachian Trail Thru HikerI took six months break from work and successfully solo hiked all 2,193 miles of the Appalachian Trail. My adventure took me from Mt. Katahdin Maine, following the Appalachian mountains to Springer Mt. Georgia. I hiked through 14 states, including eight national forests and six national parks.

Essilor Instruments USA
Oct 2021 - nowSr. IT Project Manager - ContractorCurrently implementing lens management systems and software solutions into Essilor production laboratories. Managing projects and project teams to successfully bring projects live and in production within budget and on time. Responsibilities include gathering/documenting requirements, design, develop, test, train, implement and support software solutions.
Licenses & Certifications
- View certificate

Project Management Professional - PMP
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