Alexander Joslin

Experience

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  McDonald's

  Oct 2015 - Jul 2018

  Served as a role model and trainer to enhance the quality standards within the store. I achieved this by coaching team members on proper procedures, leading to improved overall store effectiveness.

  • Crew Trainer

    Jan 2017 - Jul 2018

  • Crew Member

    Oct 2015 - Jan 2017
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  Oxford Summer Courses

  Aug 2018 - Dec 2018

  Sales and Admissions Support Officer

  Proactively engaged with applicants to assess their interest in the Oxford Summer Course, contributing as a key member of the sales team by closing applications into deals.Managed prospective clients and opportunities, overseeing the full sales lifecycle and offering expert guidance to customers. Utilized Salesforce to handle opportunities and was responsible for pipeline management. During peak periods, I effectively managed a pipeline of over 1,000 applications per month for a seasonal company. Show less

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  Concept Life Sciences

  Jul 2019 - Sept 2019

  Air Analyst and Extraction Technician

  Operated GCMS, HPLC, and IC equipment to analyze air and liquid samples, followed by the interpretation of chromatograms and spectrums to identify impurities and determine their compositions.Executed UKAS-accredited extraction and preparation techniques in a laboratory compliant with the UK Good Laboratory Practice (GLP) program.Developed proficiency in handling volatile, hazardous, and reactive compounds while providing integrated services for clients, managing the process from sample preparation to analysis.Conducted Methods for the Determination of Hazardous Substances (MDHS) in UKAS-accredited occupational health testing and performed chemical separations on a diverse range of organic and inorganic samples in both liquid and solid phases. Show less

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  Eames Consulting

  Aug 2021 - Jan 2022

  Associate Consultant

  Worked as a specialist recruiter within the technology market, focusing on mid-to-senior level infrastructure roles in the financial services, banking, and insurance sectors. Achieved four placements within my first four months as a recruiter.Developed my own business for the Eames Group just two months into the role, establishing terms of business with two new multinational clients—one in insurance and another in financial services.

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  Darktrace

  Jan 2022 - May 2022

  Account Executive

  In this role, I collaborated with technical account managers and cyber threat analysts to showcase Darktrace's cybersecurity solutions to clients and assisted in the technical implementation of Darktrace systems within their IT architecture.I regularly demonstrated Darktrace's systems to senior IT professionals, including CTOs and CIOs, acting as a subject matter expert. I provided technical guidance, answered complex questions, and supported clients throughout the post-implementation lifecycle. Show less

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  FDM Group

  May 2022 - Jan 2023

  Associate Project Manager

  Successfully completed the business analysis and project management stream, which encompassed the following modules:- Professional Skills: Covered development lifecycle, presentations, and report writing.- Excel: Provided an overview of the application and an introduction to its features and functions.- Business Fundamentals: Included organizational design and models, governance, change and transformation, and an introduction to business analysis and project management.- Business Triage and Analysis: Focused on business analysis process models, process modelling, gap analysis, business architecture, and documentation and management of requirements.- Project Delivery and Operations: Addressed project support fundamentals, service management, planning, progress monitoring, risk management, and the project management framework (initiate, plan, execute, close). Show less

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  DWP Digital

  Jul 2022 - Jan 2023

  Portfolio Manager and Data Analyst

  Assigned to the digital branch of the UK's Department of Work and Pensions (DWP) within the fraud team, where I focused on identifying and preventing financial crimes.As a portfolio manager, I utilized raw data and Excel analysis to oversee more than 80 technology and infrastructure projects. Leveraging my comprehensive visibility, I created dashboards to report on project statuses, which I presented to the leadership team.

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  PwC

  Jan 2023 - Aug 2024

  Technology Consultant

  Completed PwC's technology graduate programme, including their intensive professional services course and technology academy.- Business Analyst and Functional Consultant: Gathered requirements, created product backlogs, and designed features, epics, and user stories using Azure DevOps and Jira for large-scale technology implementation projects. Supported the development of 'to-be' customer journeys, led workshops to identify pain points in the 'as-is' journey, and delivered bespoke solutions based on client requirements. Defined customer narratives, benefits, and technology enablers for each stage of the journey.- Process Analyst: Developed complex process maps across multiple workstreams, leveraging cross-workstream knowledge to enhance clients' business processes.- Customer Experience Consultant: Contributed to the redesign of a public sector website by producing detailed wireframes, collaborating with the build team on data mapping, and generating regular status reports for senior leadership. Focused on improving customer experience through enhanced website design efficiencies.- Procurement Analyst: Applied ITIL4 frameworks and conducted operational model analysis during the tendering process for new procurement contracts with a government defense client. Prepared statements of requirements (SOR), led refinement workshops, and managed stakeholders to implement a SIAM and tower model for the delivery of IS services.- Data Analyst: Managed data catalogues, created entity relationship diagrams (ERDs), and analyzed data models. Transformed raw data into dashboards for presentation to senior leadership. Show less

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  LexisNexis Risk Solutions

  Aug 2024 - now

  Professional Services Consultant