Eric Gerstein

Experience

• 

  Teplen & Associates

  Jul 2002 - Apr 2007

  Attorney

  • Assisted with firm management including hiring and firing of staff, billing and accounting, as well as marketing and related matters.• Business immigration and client management including full range of immigrant an nonimmigrant visas, advisory and compliance matters.• Additional representation in matrimonial, criminal, estate planning, real estate, and corporate matters.

• 

  Microsoft Corporation

  May 2007 - Apr 2010

  Attorney

  • Managed immigration matters for a employee population • Redesigned and managed internal program to coordinate employee and vendor business travel.• Managed vendors in the United States and abroad. • Managed U.S. inbound short-term traveler program.• Handled ongoing monthly caseloads of at least 750-1250 employees.• Analyzed, prepared, and filed at least 2,500 H-1B petitions and 800+ RFEs per year with a 99% success rate for applications which were accepted for processing. Show less

• 

  EY Law LLP (Canada) – Business Immigration

  Jan 2011 - Jul 2020

  • Lead immigration PM. Develop and take to market a new suite of global mobility products and supporting technology platforms.• Align and integrate immigration tools and technology with tax, mobility, posted worker, business traveler, and social security service offerings.• Work closely with Product, UX, Architects and Developers as part of agile.• Leverage Voice of the Customer methodology to identify current technology gaps and opportunities to develop and innovate solutions.• Cross-functional marketing coordination highlighting the competitive differentiation of firm’s immigration technology.• Demo firm technology in the marketplace for tech demos, proposals and client showcases, directly contributing to growing market share by 15%.• Achieved 45% cost reduction for large volume engagements through process improvement and adopting new technology offerings. Show less • Managing attorney for a high-volume, $6M corporate client account. • Created new and efficient processes which allowed for over 65,000 hours to be offshored per year.• Team leader of twenty including five attorneys, twelve paralegals and support staff, plus thirty additional offshore resources.• Primary client contact, provided counsel to client’s in-house mobility team, human resources personnel and foreign national employees. • Developed internal procedures for client’s I-9 compliance and provided ongoing training to its employees. • Train junior attorneys and paralegals.• Developed process to accommodate for the rapidly changing immigration landscape. • Design and implement internal process to increase efficiency and reduce time spent on fixed fee projects, resulting in increased revenue margin of 12%. Show less

  • Senior Attorney, Immigration Technology

    Jan 2017 - Jul 2020

  • Senior Attorney

    Jan 2011 - Dec 2017
• 

  EY

  Jul 2020 - now

  Lead onshore and offshore service delivery teams to provide immigration services in the United States and around the world. Build and implement processes to deliver efficient and cost-effective services leveraging the best of people and current technology. Grow the market share of the existing business with new client wins, and expansion of scope of services for existing clients.

  • Managing Director

    Jul 2023 - now

  • Senior Manager

    Jul 2020 - Jun 2023