Adarsh Singh

Adarsh Singh

Trainee

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location of Adarsh SinghPune, Maharashtra, India

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  • Timeline

  • About me

    Trainee at Wipro

  • Education

    • GLA University

      2017 - 2020
      Bachelor's degree Computer Science
    • Birla Institute of Technology and Science, Pilani

      2021 - 2025
      Master of Technology - MTech Computing System and infrastructure
  • Experience

    • Wipro

      May 2021 - now
      Trainee

      Working as a Senior Symphony Summit tool Administrator for GTAA .

    • Greater Toronto Airports Authority

      Jul 2021 - now
      System Administrator

      1. 2 Years of experience as ITSM Admin / Engineering skills i.e. Implementation, configuration and troubleshooting of all L1, L2 and L3 activities for Symphony Summit tool and associated components such as  Incident Management  Service Request Management  Change Management  Release Management  CMDB/Asset Management  Problem Management  Report Management Troubleshooting and administration of all above modules.  Basic API knowledge for Integration Form and Catalog management  Life cycle management for all above mentioned components 2. Basic Java Scripting knowledge.3. Workflow management and Modification4. Excellent track record of 100% for never missing any SLAs.5. Experience in building custom SLAs, Report and Dashboard. 6. Direct point contact for Clients related to day-to-day business operation and activities. 7. SPOC for Vendor related activities/issues. Show less

  • Licenses & Certifications

    • Certified System Administrator

      Symphony SummitAI
      Jan 2024
    • Certified System Administrator- BI Reports

      SymphonyAI Summit
      Jul 2023
    • CCNA Routing and Switching: Introduction to Networks

      Cisco Networking Academy
      Feb 2018
    • Introduction to Cybersecurity

      Cisco Networking Academy
      Feb 2018