James O'Connor

Experience

• 

  United States Air Force

  Aug 1990 - Jul 1993

  Airman

  Inspected and maintained aircrew life support equipment, as well as performed first level survival training for aircrew members.

• 

  Nims & Associates Inc.

  Jun 1997 - Jul 2000

  Team Lead | Software Engineer | Business Analyst

  Managed team operations, focusing on streamlining processes, improving code reliability and improving feature delivery time for both American Family and State Farm Insurance companies.• Coordinated development actives for 10 employees which included responsibilities of project and resource management, client interaction, code reviews and reporting to Senior Leadership on KPIs.• Implemented Standard Operating Procedures for development teams, improving code quality and reducing feature release time. Show less

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  Compri Consulting

  Aug 2000 - May 2001

  Software Engineer | Business Analyst

  Maintained and enhanced MoneyGram Inc. products in their Express Payment division. • Conducted requirements gathering, design, development and production support.• Designed a system that would integrate with the United States government's known terrorist watch list and identify and alert company and U.S officials of money transactions in excess of set amounts.

• 

  PS Technology

  Jan 2004 - Nov 2023

  Oversaw and implemented the strategy, creation, and launch of eight new-to-market products, focusing in the areas of Employee Scheduling, Time Capture, Time to Gross, Compliance, Messaging and Employee Assignments.• Collaborated with PST Senior Leadership, Sales and Marketing and Product Development in defining the company's Product Strategy for new and existing products, resulting in a standardized process for product idea intake, evaluation, cost revenue analysis, MVP feature determination, implementation strategy and product road mapping.• Designed standard features and patterns for the company's products, which streamlined feature development and implementation, leading to faster product release times.• Led design and implementation of the company's first single code base, multi-tenant product that could be installed as an on-prem or as a SaaS solution, driving to higher revenue and reduced maintenance cost.• Facilitated the onboarding of new customers, starting from the initial demo, navigating contract procurement, data conversion, security setup, and overseeing implementation.• Coordinated UX and UI design of the company's web and mobile based products, producing a common look, feel and flow for the company's new products.• Managed multiple backlogs and roadmaps across product lines and development teams. Show less Responsible for designing, developing, testing, and documenting software solutions, as well as conducting user research, gathering requirements, and creating user stories.• Developed and maintained numerous products using Java, SQL, Java Script, HTML, CSS, JSF, SOAP and REST API's, JSON, XML, WSDLS, IBM MQ, DB2, Oracle, MySQL, PL SQL, Eclipse, Spring Tool Suite, Quartz Schedular, JUnit, Jira and Confluence.• Designed and Implemented products that integrated with various 3rd party enterprise solutions such as Oracle and SAP HCM, Government Agencies, GIS, LMS cloud products.• Performed business analysis activities for both existing and new products. This included requirement gathering with customers, development of workflows, user stories, acceptance criteria, wireframes, testing and user acceptance activities. Show less Managed multiple product development teams, focusing on reducing feature development times and increasing product reliability while enhancing employee skill sets. Demonstrated a strong ability to lead and motivate team members. • Reduced standard product feature release time from every six months to monthly releases by transitioning teams from waterfall to an agile methodology.• Introduced the practice of Standard Operating Procedures across all products, resulting in faster developer transition from product to product as well as cleaner, more reliable code bases.• Fostered employee development through continuous reviews, implementing required external training, cross product movement, employee recognition and promotions. Show less

  • Technical Product Manager

    Jan 2008 - Nov 2023

  • Technical Lead | Scrum Master | Software Engineer | Business Analyst

    Jun 2001 - Nov 2023

  • Senior Manager of Product Development

    Jan 2004 - Dec 2017