Lynn Smith - Sr. Director of Performance Improvement at North Kansas City Hospital

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Lynn smith

Kansas City, Missouri, United States

+91 xxxx xxxxx

[email protected]

840 followers

Timeline
Jan 1991 - Jan 2005
Director of Special Procedures
St. John's Health System, Springfield, MO
Jan 2005 - Jan 2007
Director of Operational Performance Improvement/Six Sigma Black Belt
St John's Health System
Jul 2007 - Apr 2010
Vice President
Sisters of Mercy Health System (also known as St. John's Health System) 1990-2010
Jan 2011 - Dec 2013
Senior Director Clinical Advisory Services
Press Ganey Associates
www.pressganey.com
Jan 2014 - Apr 2016
Executive Nurse Consultant, Clinical Excellence
Midas+ Solutions, a Xerox company
Current Company
Apr 2016 - Oct 2020
Sr. Director of Performance Improvement
North Kansas City Hospital
About me
Sr. Director of Performance Improvement at North Kansas City Hospital
Education
- St. john's school of nursing
  -
  Diploma-rn registered nursing/registered nurse
  -Received Highest Academic Achievement award (every semester)-Received Best Bedside Nurse award
- Missouri state university
  -
  Diploma executive leadership development
  Course was co-sponsored by Missouri State University and Medical Group Management Association. One year in duration.
- Southwest baptist university
  -
  Bsn nursing
  -Graduated with honors
- Webster university
  -
  Masters health services management (mha)
  -Capstone: Service Recovery in the Healthcare Setting
Experience
- St. john's health system, springfield, mo
  Jan 1991 - Jan 2005
  Director of special procedures
  Started as staff nurse in Endoscopy, progressed in scope of responsibilities, title and number of departments including:-Outpatient GI Endoscopy Unit-Inpatient Interventional GI & Pulmonary Endoscopy-Radiology Nursing-Outpatient Procedural Nursing unit Additionally:-Designed and developed new state of the art outpatient GI facility (high volume)-CGRN for 10 years-Presented at national SGNA conference-Procedural sedation expert-Certified Gastroenterology RN 1995-2005 Show less
- St john's health system
  Jan 2005 - Jan 2007
  Director of operational performance improvement/six sigma black belt
  Utilized Six Sigma methodologies DMAIC, Lean, Work Out; partnered with Executive team to identify opportunities and facilitated performance improvement projects. -First Black Belt and Master Change Agent for SJ Health System-GE trained-Founded and developed department
- Sisters of mercy health system (also known as st. john's health system) 1990-2010
  Jul 2007 - Apr 2010
  Vice president
  Operational oversight, responsibility,leadership, development and innovation for the following areas: -Quality Resources-Accreditation-Case Mgmt/UR-Medical Social Services-Palliative Care-Operational Performance Improvement-Infection Control-Medical Staff Services -Patient Safety-Patient Relations/Grievance*Trained in TeamSTEPPS
- Press ganey associates
  Jan 2011 - Dec 2013
  - Senior Director Clinical Advisory Services
    Jan 2013 - Dec 2013
  - Clinical Performance / Nursing Executive
    Jan 2011 - Jan 2013
- Midas+ solutions, a xerox company
  Jan 2014 - Apr 2016
  Executive nurse consultant, clinical excellence
- North kansas city hospital
  Apr 2016 - Oct 2020
  Sr. director of performance improvement
  Fiscal and operational responsibility for: Joint Commission accreditation, risk adjusted clinical outcomes reporting, interpreter services, organizational scorecards (quality/safety).
Licenses & Certifications
- Ihi open school basic certificate in quality & safety
  Ihi
  View certificate
- Cphq - certified professional in healthcare quality
  National association for healthcare quality
Volunteer Experience
- Transport
  Issued by MidAmerica Boston Terrier Rescue on May 2014
  Associated with Lynn Smith

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