Deep Enrich
Soraia S.
Reservations Agent / Art Gallery and Events Programmer
684 followers
Haarlem, North Holland, Netherlands
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About me
Escalation Specialist, Technical Support at Turnitin
Education
Instituto Politécnico do Porto - ESE
2008 - 2011Bachelor of Arts (B.A.)
Experience
Gallery Hostel Porto | GH Porto
Nov 2011 - Mar 2013Reservations Agent / Art Gallery and Events Programmer
Booking.com
Jun 2013 - Apr 2018Senior Customer Service Executive
Aug 2015 - Apr 2018Customer Care and Accommodation Service Executive
Jun 2013 - Aug 2015
Generator
May 2018 - Sept 2019Reservations Agent
TripActions
Dec 2019 - Dec 2020Travel Support Specialist
ProctorExam
Dec 2020 - Apr 2022Customer Support Specialist
Turnitin
Feb 2022 - nowEscalation Specialist
Mar 2024 - nowTeam Lead, Technical Support
Feb 2022 - Apr 2024
Licenses & Certifications
Scrum: The Basics
LinkedIn Learning ⋅ Course CertificateOct 2020
Interpersonal Communication
Lynda.comAug 2017- View certificate
Learning Content Marketing
Lynda.comMar 2018
Languages
- poPortuguese
- enEnglish
- frFrench
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