Kerri Ickler

Experience

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  Kerri Derr Photography

  Jan 2009 - Jun 2016

  Freelance Photographer
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  The International Au Pair Exchange

  Jul 2013 - Jun 2015

  Au Pair
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  ICF Next

  Jun 2016 - Sept 2020

  Worked on the Hilton Honors project, for 2 years, tested new web services to build this project from the ground up as the client transitioned from the incumbent to ICF Next.• Tested through the support phase, leading test efforts for large incremental projects such as data migration.• Lead test efforts to major upgrades in Hilton Honors program such as Tier Rollover and Bulk Bonus processing.• Helped build a robust, automated regression test suite using Jmeter.

  • Software Quality Assurance Analyst

    Jun 2016 - Sept 2020

  • Associate QA Analyst

    Oct 2016 - Aug 2017

  • QA Intern

    Jun 2016 - Oct 2016
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  Revel Health

  Sept 2020 - Jan 2021

  Software Implementation QA Analyst

  • Leading efforts to establish a QA presence within the Implementation team. Collaborating with teams across the company to insert QA techniques throughout the life cycle of each project.

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  Bluestem Brands

  Jan 2021 - Mar 2022

  Business Analyst

  Collaborate with stakeholders to absorb and fully understand their needs. Collaborate with engineers, product owner and UX designers to implement improvement projects to our internal software. Manage backlog and create stories in JIRA. Document new functionality in Confluence. Present finished products to stakeholders. Lead Daily Scrum, Requirements Gathering, and Retro meetings.

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  Optum

  Mar 2022 - Apr 2023

  Product Analyst Consultant
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  Phaedon

  Apr 2023 - now

  Product Owner

  • Maintain and improve Integrity of our loyalty product through collaboration across teams. Working closely with engineers, architects, stakeholders, and our clients to ensure high quality updates to our application. • Maintain backlog and create/revise stories to have clear, concise details. • Dig into issues that arise within the product, whether that is querying the database or setting up a meeting with the client or internal teams. • Attend internal and external meetings representing as the SME for our team. • Provide quarterly updates to stakeholders on incremental projects and future opportunities for the product. • Gather requirements from clients, as well as guide them towards a direction that both meets their needs and is best for the product. • Collaborate with Solutions Architects to develop the technical strategy on tackling the next project, ensuring that the rest of the Product Owners are aware of the changes that could affect their clients, as we share a core product. • Use best practice to decide/advise where code changes should take place, whether they go straight to the core product, hidden behind a release toggle, or config app for each client to decide to turn on or off, all the while communicating across client teams that changes that have taken place.• Utilize User experience principles to guide solutioning for a project, keeping the user at the top of mind.• Use tools such as Postman, and SQL to investigate the inner workings of our product. Show less