Donald Wright

Donald Wright

Knowledge Operator/Client Support Administrator/Information Manager

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location of Donald WrightGreater St. Louis

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  • Timeline

  • About me

    Windows System Engineer at SandTech Solutions

  • Education

    • Community College of the Air Force

      2006 - 2010
      Information Management Information Technology 4.0
  • Experience

    • United States Air Force

      Jun 1988 - Jul 2010
      Knowledge Operator/Client Support Administrator/Information Manager

      I served 22 years in the Air Force doing multiple IT jobs. Stationed at K I Sawyer AFB, MI; Beale AFB, CA; Scott AFB, IL; Yonsain AIN, Korea; Elmendorf AFB, Alaska; & Duluth MN (Univ. of MN Duluth ROTC).

    • NCI Information Systems, Inc

      May 2010 - Aug 2011

      Supported SDDC General and his staff with all their IT issues and needs. Provided IT customer support to over 500 users.

      • Executive Communication Support IT Technician

        Oct 2010 - Aug 2011
      • Desktop Support Technician - Tier 2

        May 2010 - Oct 2010
    • SAIC

      Aug 2011 - May 2014
      Systems Analyst

      Supported base level communications focal points as migration adviser for Blackberry, Lync, Outlook 2007/2010, Active Directory, operating systems, etc. Migrated 13 sites including migrating workstations, email, user accounts, shared accounts, and Blackberrys from legacy environment into the Air Force Network.

    • Dell Technologies

      May 2014 - Oct 2014
      Systems Analyst

      Tier 2 support for entire United States Coast Guard fixing and assisting with IT related issues such as software applications, Windows Vista/7 support, VPN, remote desktop protocols, Good Link mobile, printer, hardware issues, etc.

    • Qivliq Federal Group

      Oct 2014 - Jun 2016

      IT Systems Engineer responsible for Tier 3 support of commercial mobile devices. Troubleshoot issues affecting servers and users’ soft certs for mobile encryption. Building Windows 2008 R2 and 2012 R2 Virtual Servers to replace Windows 2003 Virtual Servers for the Food and Drug Administration (FDA) using VMware vSphere Client and Web Client Version 5.5.0 via Citrix Receiver. Also, patching new virtual servers to make sure they’re compliant for the FDA’s network via System Center Configuration Manager Version 5.0.8. Assist customers with any issues they first have with the new servers. IT Systems Engineer responsible for preparing Legacy Air Force Domains for migration and migrating users, security groups, and workstations into a combined, global domain.

      • Systems Engineer

        Mar 2016 - Jun 2016
      • Systems Engineer

        Oct 2015 - Mar 2016
      • Systems Engineer

        Oct 2014 - Sept 2015
    • ActioNet, Inc.

      Jun 2016 - Aug 2016
      Network Support Technician

      Responsible for inspecting workstations, configuring BIOS, setting passwords for SQL and virtual workstations, cloning images, ordering replacement parts for defective equipment.

    • TEKsystems

      Sept 2016 - Oct 2016
      Tier 2 Gates IT Server Administrator
    • Amyx, Inc.

      Nov 2016 - Dec 2016
      Information Assurance Engineer
    • SandTech Solutions, LLC

      Dec 2016 - now
      Cyber Security Enabler

      Utilize Genesis suite of tools, powershell scripts, various other means to detect vulnerabilities on networks assisting bases to harden their network defenses.

  • Licenses & Certifications

    • Security +

      CompTIA
      Mar 2010
    • Network +

      CompTIA
      Dec 2009
    • A+ Certified Professional IT Technician

      CompTIA
      Oct 2007
    • MCSA: Windows Server 2012 - Certified 2017

      Microsoft
      Jan 2017
      View certificate certificate
    • Server+

      CompTIA
      Nov 2014
      View certificate certificate