Dheeraj Kumar

Dheeraj Kumar

Support Associate

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location of Dheeraj KumarFaridabad, Haryana, India

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  • Timeline

  • About me

    Technical Excellence Manager at HCL Technologies

  • Education

    • Swami Vivekanand Subharti University (SVSU), Meerut

      2022 - 2024
      Master of Business Administration - MBA Information Technology
    • Delhi University

      2007 - 2010
      Bachelor's degree commerce
  • Experience

    • LG Electronics

      Apr 2010 - May 2011
      Support Associate
    • HCL Technologies

      Jun 2011 - May 2014
      • Group Lead

        Jun 2012 - May 2014
      • Senior Analyst

        Jun 2011 - Jun 2012
    • Haldor Topsoe A/S

      Jun 2014 - Mar 2020
      • Principal Lead Engineer

        Jun 2016 - Mar 2020
      • Senior Technical Specialist

        Jun 2014 - Jun 2016
    • HCLTech

      Apr 2020 - now
      • Senior Manager

        Jan 2024 - now
      • Technical Architect

        Nov 2020 - May 2024
      • IT Operations Manager

        Apr 2020 - Nov 2020
  • Licenses & Certifications

    • Nexthink Pro

      Nexthink
      Nov 2020
      View certificate certificate
    • Project Management Professional (PMP)

      HCL Technologies
    • Microsoft Certified Solutions Associate (MCSA)

      Microsoft
    • ITIL Foundation Level

      AXELOS Global Best Practice
    • Remote Support Admin v20

      BeyondTrust
      Jun 2021
    • Nexthink Support Certification

      Nexthink
      Nov 2020
      View certificate certificate
    • SysTrack Certified Engineer

      Lakeside Software
      Nov 2020
      View certificate certificate
    • Systrack technician

      Lakeside Software
      Nov 2020
      View certificate certificate
    • Remote Support ConsoleV20

      BeyondTrust
      Dec 2020