Ciara Whiteman

Experience

• 

  Informa

  Aug 2016 - Mar 2017

  Business Development Executive
• 

  Procurement Leaders

  Apr 2017 - now

  Primary Responsibilities:- Responsible for engaging with senior procurement executives by telephone, email, or written communication, regarding their membership.- Manages the onboarding activities for assigned members, including product demonstrations and training webinars.- Responsible for executing agreed upon renewal plan.- Partners with and supports Account Director by scheduling renewal membership calls, meetings, and details, regarding maximizing, increasing, and continuing their membership.- Manages member requests, such as, logins, content search, networking and other requests.- Gathers and records member testimonials, in partnership with Acct. Director.- Responsible for capturing client activity report/information for communication to Acct. Director- Updates CRM database (Salesforce.com) daily, maintaining all relevant client information, and creates usage statistic/related reports.- Provides any other assistance necessary in support of the account management process, including travel and accommodation. Show less

  • Senior Community Project Manager

    Mar 2022 - now

  • Network Quality Project Manager

    Jan 2020 - Feb 2022

  • Community Platform Coordinator

    Sept 2018 - Jan 2020

  • Senior Account Associate

    Jan 2018 - Sept 2018

  • Account Associate

    Apr 2017 - Jan 2018