Nishchal Sreevathsa

Experience

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  AUM Infotech Pvt. Ltd.

  Mar 2019 - Apr 2021

  Software Engineer Intern

  • Successfully installed and activated the Tidio plugin to improve the website's user engagement. Designed the user personas, and developed and implemented a chatbot application using Tidio for the company’s website.• Developed and implemented software enhancements to improve application performance and user experience,resulting in a 20% reduction in system errors and increased overall customer satisfaction.• Assisted in software development tasks, including debugging, testing, and documentation, resulting in improved product quality and adherence to project timelines.• Designed a comprehensive chatbot flowchart, optimizing user interactions and reducing average resolution time by 35%.• Integrated a secure chatbot using Tidio, implementing multi-factor authentication and end-to-end encryption, resulting in a 30% increase in user engagement and zero security breaches.• Conducted thorough vulnerability assessments and penetration testing on the chatbot application, identifying and mitigating 15 potential security risks, enhancing overall system integrity by 40%. Show less

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  Cerner Corporation

  Aug 2021 - Jul 2022

  Delivery Consultant / Software Test Engineer

  • Executed software testing methodologies (Functional, Unit, Regression, Integration, and Edge testing) to identify and resolve numerous security vulnerabilities, improving system security and reliability. • Crafted and executed test plans and scripts, noting changes in end-user functionality, which enhanced user experience and system efficiency.• Streamlined Perioperative workflows, achieving a 25% increase in efficiency by optimizing surgical management, anesthesia management, and clinical inventory management. • Enhanced system security by resolving 95% of software vulnerabilities upfront, boosting reliability and minimizing disruptions during client upgrades. • Led client consultations and requirement gathering, improving project execution efficiency and client satisfaction by 20%.• Achieved a 98% build quality score by executing comprehensive testing methodologies, enhancing user experience and system performance. • Collaborated with cross-functional teams using agile methodologies, achieving a 15% increase in productivity and ensuring HIPAA compliance, contributing to the organization’s security certifications.• Created user guides and training materials, reducing support requests by 30% and improving user understanding of technical procedures.• Analyzed test results thoroughly, providing detailed reports and actionable recommendations to development teams, resulting in a 25% reduction in security-related defects.• Provided ongoing support for troubleshooting hardware, software, and network issues, reducing downtime and improving system reliability.• Reviewed code for adherence to best practices and product requirements, leading to higher code quality and fewer post-deployment issues. Show less

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  IQ4 - Internships / Apprenticeships

  Oct 2022 - Jan 2023

  Cyber Security Analyst

  • Completed CT state-sponsored cybersecurity apprenticeship program focused on the practical application of industry standards and soft skills development.• Analysed real-world cybersecurity challenges, emphasizing expertise in the Governance Risk and Compliance (GRC), Security Operations, NIST Framework's five pillars: Identify, Protect, Detect, Respond, and Recover.• Developed strategic solutions for data breach prevention and mitigation, drawing on insights from analysing a simulated data breach scenario.• Presented actionable recommendations for improving cybersecurity posture, earning recognition from mentors and peers.• Earned Cybersecurity Workforce Alliance (CWA) credentials for demonstrated proficiency in cybersecurity risk analysis and mitigation. Show less

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  MorganFranklin Consulting

  Jul 2023 - Jul 2023

  Cybersecurity Externship

  • Analyzed and addressed cybersecurity challenges faced by clients, utilizing areas of expertise to formulate effective solutions.• Utilized technical skills to identify vulnerabilities and recommend preventative measures to mitigate potential risks.• Presented research findings to internal stakeholders, showcasing the effectiveness of our research andrecommendations for improving cybersecurity practices.

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  Ambrosia Systems Inc

  Sept 2024 - now

  Cyber Security Analyst Intern