Nick James

Experience

• 

  Resurgent Capital Services

  Jan 2015 - Jul 2015

  Project Manager

  • Internal consulting: identified operational deficiencies and risks, presented findings to executive leadership, implemented solutions, and reported on improvements.• Partnered with senior management to revise compliance procedures in response to changing regulations.• Created a new calling process to reduce human error and create consistent compliance with FTC regulation.• Consistent exposure to federal & state finance regulation, process improvement, & SQL database analysis.

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  JetBlue Airways

  May 2016 - Aug 2016

  Summer Legal Associate

  • Amended facility use agreements and vendor contracts to accommodate changing business needs.• Drafted letters to the Cuban government, obtaining approvals needed to provide scheduled air service.• Advised co-branded credit card & international marketing teams to enable time sensitive promotions.• Revised loyalty program and social media terms and conditions to preserve competitive advantage and reduce risk to the company.

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  Nissan Motor Corporation

  May 2017 - Aug 2017

  EV Marketing & Sales Strategy Graduate Intern

  • Developed a multi-phase, $10M+ strategy for a tactical expansion of the electric vehicle charging network.• Analyzed competitor incentives and customer demographic data to marketing strategies.• Partnered with in-house counsel to improve website marketing verbiage and disclosures in response to competitor actions.• Planned cutting-edge experiential marketing activations with prototype vehicles through the use of creative thinking, detailed planning, and an understanding of product liability laws. Show less

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  Southwest Airlines

  May 2018 - Aug 2018

  Planning & Projects Graduate Intern - Flight Ops

  • Engaged cross-functional Leaders as a project manager, moving previously delayed Flight Ops projects to completion.• Contributed to Safety Risk Management assessments of new airports and operational procedures.• Wrote a Standard Procedures Manual, thoroughly documenting the roles and workflows of multiple Flight Ops Teams.• Audited and prepared the department’s documentation for a future IATA Operational Safety Audit.

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  Culverhouse Mediation Clinic

  Aug 2018 - May 2019

  Mediator

  • Served as a mediator to family law litigants, successfully negotiating more than 20 settlement agreements.• Built relationships with judges, court staff, and attorneys, and leveraged those relationships to resolve cases.• Honed the ability to quickly earn the trust of parties dealing with sensitive matters, thereby fostering open communication among people with diverse socioeconomic and educational backgrounds.

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  Southwest Airlines

  Jun 2019 - now

  • Real Estate Strategy & Stakeholder Communication: Build consensus and develop defensible business cases to execute effective real estate strategies. Regularly lead cross-functional teams to implement these strategies.• Negotiation & Relationship Management: Lead negotiations with seven Airport-Airline Affairs Committees, advocating for company interests and aligning other airlines to achieve mutual goals in lease agreements.• Consultant Oversight: Direct and manage the workflow of seven external consultants to ensure project alignment and delivery of high-quality results within deadlines.• Financial Analysis: Manage $220M+ annual real estate portfolio, forecasting and controlling costs across 40+ agreements.• Strategic Leadership & Consortium Oversight: Serve as Vice-Chairman of the Portland Airline Consortium, providing strategic and policy leadership to the general manager, including oversight of a $10M budget.• Capital Project Evaluation & Governance: Evaluate multibillion-dollar capital projects, representing company interests to airport authorities and community leaders; including negotiated governance roles at RNO and PDX.• Intern Program Management: Manage department intern program, including hiring, development, and project assignment.• Public Speaking: Represent Southwest at industry conferences and international speaking engagements. Show less • Market Expansion & Real Estate Acquisition: Drove key market growth, enabling AUS expansion from 76 to 128 daily flights through rapid facility launches. Secured critical real estate assets via stakeholder collaboration and advocacy with airport.• New Station Development & Activation: Successfully launched two new airports for Southwest, managing community relationships and cross-functional teams from initial exploration to activation, delivering on-time and on-budget.• Governmental Affairs Support: Supported numerous governmental affairs engagements to advance company objectives within local communities.• Federal Grant Application: Leveraged financial acumen and airport relationships to apply $110M+ in COVID grants to Southwest’s benefit. Show less

  • Sr. Regional Manager - Airport Affairs

    Apr 2022 - now

  • Regional Leader - Airport Affairs

    Jun 2019 - Apr 2022