Teresa Meyer

Experience

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  CVS Caremark Corporation

  Aug 1999 - Feb 2009

  Biller / Clearer, Collector, Sr. Collector, Team Leader, Reimbursement Supervisor and Sr. Project Co

  • Specialize in accounts over 180 days old and over $25,000.00. Approximately 98% closing ratio on claims turned over to me that other collectors were not able to resolve in a timely manner. • Handled all accounts, which required the assistance of our outside legal rep. Worked with the attorney until account was either collected on or determined to be uncollectible. • Ran specialized reports for management when requested. • Lead Reimbursement rep for Redlands office in the development and testing of new company wide system that was to merge three AR management systems in to one. Traveled to Chicago IL on occasion to work on site with the team.• Reviewed contractual adjustments submitted by 42 collectors in order to determine if claims were paid correctly. If claim paid correctly, I approved (up to $10,000) and submitted the adjustment for posting. If not approved, coaching was given to collector in order to determine next steps to resolve the AR balance.• Worked closely with the director and VP of reimbursement in order to determine what could be done to improve the collection of outstanding A/R.• Ensured that reimbursement was secure by verifying insurance coverage and obtaining authorization when necessary. • Initiated calls and prepared collection letters to insurance companies. Maintained low delinquency on assigned accounts by assuring timely resolution or reimbursement through appeals. .• While in the role of Reimbursement Supervisor I assisted team of up to 25 collectors by answering questions and giving direction and assistance when needed. Held collection meetings to review accounts and verify that timely follow up was being completed on the collector’s assigned accounts. Wrote yearly reviews. Set quarterly goals. Reviewed all write off adjustments. Maintained average of 64 to 80 days for obtaining payment on outstanding accounts receivable in excess of 600 million. Show less

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  Option Care

  Feb 2009 - Feb 2010

  Collector and Team Lead

  Analyze underpayments per contract rates, appealing unpaid or underpaid claims. Submitting refund requests for overpaid claims. Re-bill claims not on file or needing correction.

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  Air Methods

  Feb 2010 - Mar 2018

  RCM Manager

  Government billing lead, project analyst, Coding and Verification Supervisor, RCM Manager, Complete Billing Solutions Manager

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  Golden Hour

  Apr 2018 - now

  • RCM Optimization Manager

    Jan 2024 - now

  • Project Manager

    Jul 2023 - Jan 2024

  • Project Lead

    Jun 2019 - Jul 2023

  • Revenue Cycle Lead

    Nov 2018 - Jun 2019

  • Collections Specialist III

    Apr 2018 - Nov 2018