
Rebecca Twomey

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About me
Senior Project Manager at Capita
Education

Collyers College
2004 - 2007A Levels ICTAVCE ITBusiness StudiesSociology

Millais
1999 - 2004GCSE
University of Brighton
2007 - 2010BA Hons Business Information SystemsBusiness Information Systems
Experience

Royal Air Force
Jul 2008 - Sept 2009• Review and prioritise emails, book meetings and make sure the Command Secretariat had all the relevant documents in preparation for his meetings. • Diary Management and provision of all materials required for meetings • Responding to key emails and letters on behalf of the Command Secretariat • Special Project working on a performance management and risk and issue management system (SAPPHIRE) used by the RAF. • Helpdesk support and training new users on the system. Traveled to various RAF stations across the UK, to conduct training sessions on the system to large groups and also on a one to one basis.• System Change Management- managing any changes that were made to the system, for example conducting User Acceptance testing on any new functionality or improvements.
PA to Command Secretariat
Jul 2009 - Sept 2009SAPPHIRE Specialist
Jul 2008 - Sept 2009

Virgin Holidays
Jul 2010 - Aug 2010Project Support AssistantContract role with Virgin Holidays; working in the Project Services Department, to ascertain status of a project to implement 3D Secure functionality the new website which supports the new Reservation System.• Turnaround of a project that started but not delivered due to issues identified during the testing of the functionalityo Analysed the project requirements and the functionality delivered to fully understand the issueso Identified the outstanding actions, who would be responsible for them and how long they would takeo Outputs were used to determine the approach for the successful rollout of this functionality. Show less

Idox Grants
Sept 2010 - Mar 2011Projects Co-OrdinatorResponsible for the accurate and timely end to end processing and delivery co-ordination of all sales orders. • Ensured that all orders received are managed effectively through close liaison with Account Managers, the timely submittal of licence requests, and successful co-ordination with Operations staff in order to determine work schedules. • Processed requests for services using scheduling software, ensuring that order details and service requests are raised and completed. • Responsible for the co-ordination and progress monitoring of all orders without an assigned Project Manager • Actively managed service requests and project issues from customers when Project Managers are on leave Show less
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FluidOne - Horsham office (formerly SAS Global Communications)
Apr 2011 - Dec 2018Working in the project operations team, I am responsible for the successful delivery of a variety of IT and Network related projects. These include but are not limited to, WAN and LAN deployments/migrations, IT infrastructure, server migrations, 3G/4G rapid site connectivity and data centre relocations, in the UK and internationally.Key responsibilities:• Working with key stakeholders to define project processes, policies and standards. • Identifying and manage risks throughout project lifecycle. • Working with technical engineering lead, to agree deployment strategies.• Working to supplier Contractual delivery dates and meeting customer required dates• Creating and executing project plans and revisions. • Identifying resource requirements and assigning individual responsibilities.• Acting as central point of ownership for all internal and external project tasks.• Working with internal /external parties to ensure timely delivery of UK and International projects.• Managing the day-to-day operational aspects of the project and scope.• Managing the project reporting process, including Highlight Reports, RAID Logs, project reviews and progress.• Chair and present project meetings, presenting technical information to a varied audience. • Ensuring project documentation is accurate, complete and up to date.• Use a flexible project approach base on PRINCE2 methodology to mitigate identified risks on project deliveryKey Achievements:• Successful move of a customer Data Centre from Manchester to Redhill over one weekend. • WAN transform project delivering significant cost savings for a large union.• Major cyber security upgrade project for a Global investment organisation Show less PMO Support responsible for the smooth operation of the PMO office.Key Responsibilities:• Working closely with project managers and senior project managers to assist in ensuring that project governance is adhered to. • Working with the network operations team to ensure the forward schedule of change is issued. • Assisting both engineering and project management teams with updating asset information and support documentation.• Supporting administrative duties such as setting up project related meetings, booking travel, hotel accommodation and running weekly project status reports for the PMO manager. • Assisting with device stock control, running management reports and team monthly metrics. • Document template management • Process Management Show less
Senior Project Manager
Aug 2018 - Dec 2018Project Manager
Oct 2013 - Aug 2018PMO Support
Apr 2011 - Sept 2013

Capita
Jan 2019 - nowSenior Project Manager
May 2022 - nowProject Manager
Jan 2019 - May 2022
Licenses & Certifications

PRINCE2 Agile® Foundation & Practitioner
AXELOS Global Best PracticeSept 2023
Prince II Practitioner
AXELOS Global Best PracticeNov 2019
SC Cleared
Electranet UK Limited
Honors & Awards
- Awarded to Rebecca TwomeyPrince2 Practitioner -
Languages
- enEnglish
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