William Araujo

Experience

• 

  CAMP SBC/Universidade Metodista de São Paulo

  Sept 2008 - Jul 2010

  Auxiliar Administrativo/Informática
• 

  RR Printer

  Sept 2010 - May 2012

  Reparo de impressoras Inkjet, laserjet e designjet e suporte externo em empresas.

  • Auxiliar Técnico Sênior

    Feb 2011 - May 2012

  • Auxiliar Técnico Pleno

    Nov 2010 - Feb 2011

  • Auxiliar Técnico Junior

    Sept 2010 - Nov 2010
• 

  Tecnocomp Tecnologia e Serviços

  May 2012 - Feb 2016

  I provided remote technical support for the service centers of Whirlpool SA and participated in server migration projects in data centers. I also participated in the project to implement Google as the main email platform at Whirlpool. Additionally, I worked on the computer Leasing Refresh project and provided level 1 technical support at The Woodbridge Group.

  • Analista de suporte

    Nov 2013 - Feb 2016

  • Técnico de suporte

    Feb 2013 - Nov 2013

  • Estagiário de Informática

    May 2012 - Feb 2013
• 

  Whirlpool Corporation

  Jun 2014 - Aug 2014

  Analista de suporte de TI

  I worked as a technician on the implementation project of Google Workspace as the main email and utility platform (Gmail, Google Docs, Google Drive, Google Meet - formerly Hangouts, among others) for the company. I was responsible for configuring the accounts of the directors and organization users

• 

  Woodbridge

  Nov 2014 - now

  I worked during this period at The Woodbridge Group, providing level 1 technical support, allocated by the company Tecnocomp.

  • Senior IT Analyst

    Mar 2022 - now

  • Pleno IT Analyst

    Mar 2020 - Mar 2022

  • Junior IT Analyst

    Mar 2016 - Mar 2020

  • IT support Analyst

    Nov 2014 - Mar 2016