Emily Coats, MA, LPC

Experience

• 

  Tc4 & Co Hospitality

  Jul 2015 - Aug 2019

  Key Supervisor - The League Kitchen and Tavern

  During my four years with this company, I developed a passion for the food & beverage/hospitality industry and was given the opportunity to both observe and implement successful leadership practices.

• 

  Fairmont Hotels & Resorts

  Oct 2019 - Mar 2020

  Cocktail Server

  This position allowed me to constantly enhance my communication skills and learn from successful hotel executives in order to better understand what it takes to maintain a luxury hotel in the heart of downtown Austin.

• 

  Texas AMA

  Feb 2020 - Dec 2020

  Responsible for maintaining and updating Texas AMA’s WordPress website by restructuring layout, calendar organization, and paid member portal. Successfully increased website engagement by 3% and paid member portal engagement by 5%. Increased organization’s Twitter engagement by 172% compared to the previous semester while leading a team of 5 in the creation of tweets, engaging infographics, and membership information.

  • Technology Officer

    May 2020 - Dec 2020

  • Content Committee - Twitter Team Lead

    Feb 2020 - May 2020
• 

  Glass Staircase

  Jun 2020 - Jan 2021

  Social Media Manager & Marketing Assistant

  Marketing Assistant for Succulent Native, a succulent and houseplant shop in Austin, Texas. Responsible for scheduling and creating copy and graphics for 5-7 social media posts per week, executing 3 email campaigns per month with Wix software, and updating website inventory, copy, and images for product listings.

• 

  The University of Texas at Austin

  Jan 2021 - May 2021

  Consultant

  Conducted research for client wakaNINE to develop data-driven consumer personas. Our research consisted of observing the online behaviors of past customers, lighting industry standards, and consumer persona creation.Presented a 55-page recommendation report to our client showcasing the research process and the consumer personas we developed. This consulting project was completed through the Human Dimensions of Organizations program.

• 

  Spark Learning

  Jul 2021 - Dec 2021

  Behavioral Therapist

  Provided play-based ABA therapy to children with autism and developmental delays to help reach various behavioral goals.

• 

  Girl Scouts Carolinas Peaks to Piedmont

  Jul 2022 - Feb 2023

  Data Specialist - Events

  Responsible for launching new event software and creating/managing event creation and data analytics related to our programs. Working cross-functionally with various departments to ensure smooth registration and marketing for events.

• 

  The Willows at Red Oak Recovery

  Apr 2023 - Apr 2024

  Provided individual talk therapy under supervision to 3-5 clients weekly. Led a weekly LGBTQIA+ therapy group and relapse prevention group. Participated in shadowing intake sessions, group therapy, safety screenings, insurance reviews, and other clinical duties within the residential treatment setting. Responsible for supporting recovery processes for young adult clients in a Residential Treatment setting for substance use and mental health concerns. Helps clients meet various daily needs. Engages frequently with clients to check-in and encourage them on their recovery journey.

  • Counseling Intern

    Jan 2024 - Apr 2024

  • Recovery Support Specialist

    Apr 2023 - Apr 2024
• 

  COUNSELING CENTER OF ILLINOIS, INC.

  Aug 2024 - now

  Counseling Intern

  Conducts weekly group therapy sessions involving discussions of substance use disorders, emotional regulation, relapse prevention, and other psychoeducational topics. Maintains a caseload of 3-7 clients for individual counseling via Telehealth and in-person. Conducts weekly mental health and substance use evaluations to determine appropriate levels of care for clients.