Nida Pervaiz

Experience

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  Standard Chartered Bank

  Oct 2010 - May 2014

  Trainer - Contact Center & Branch Banking

   Launched Day 1 Readiness Program for Contact Center Launched Buddy System for New Hired Call Center agents Launched Signature Conversation Program for Contact Center Agents Launched Learning Deck for call center staff

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  Karachi Generation School

  Aug 2014 - Jan 2015

  Assistant Deputy Head/ Teacher

   Monitor effectiveness of teaching and learning strategies across the school The adequacy of curriculum provision and the effectiveness of its impact on learning outcomes Target setting with relevant heads of key stages / faculties / departments Recruitment, deployment and impact of staffing Completion of relevant school self-evaluation documentation Teaching English Literature and Grammar from class 6 to Metric level

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  BOL TV LTD

  Jan 2015 - May 2015

  Talent Acquisition Management Specialist

   telephonic screening initial call to candidates for acquiring their competencies and skills as per required job description for Axact/Bol. Responsible for overall recruitment of Sindh Bureau for BOL. Managing recruitment process and life cycle, including initial assessments, interviews, and offers. Used sophisticated applicant tracking systems and other recruiting software and CRM system to track applicants through the selection phase through to on boarding. Identify and source appropriate internal talent for current and future open roles within the organization. Manage the End-to-End recruitment process and life cycle, including Sourcing, candidate assessments, interviews, compensation discussions and offers.Looking after employee engagement activties Show less

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  Jubilee Life Insurance Company Ltd.

  Oct 2015 - Aug 2017

  Content Developer-Instructional Design - Program Management- Co- Facilitator/Trainer - L&D

   Conduct Induction Programs or any Need Based trainings according to the department’s guidelines delegated by Line Manager or Manager, Training and Development. Preparing training calendars and direct to stakeholders for approvals. launching of training programs. Stakeholders Engagement Monitors trainer’s performance for Induction Training and provide feedback to Head of HR, Learning and Support. Design forms, activities and other supporting training material for the development of external/SOP training and development. Manage content designing for Banks local and International (Direct and Referral Models) and Direct Insurance Sales Redesign all existing training contents (all insurance and sales based contents) Analyze training needs via TNA to develop need-based training. Design training videos and presenter with coordination of Mktg team and Agency Identify and design training modules for core agents/ Managers (soft skill and Technical). Show less

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  IGI FSI (A Packages Group company)

  Aug 2017 - Nov 2021

  Sales Trainer | Instructional Design & Content - Program Management Learning & Development

  Instructional Design & Technology Driven Training Implementation

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  IGI Life Insurance Limited

  Aug 2017 - Nov 2021

  Regional Training Manager

  Registered Training department with SECP (an Insurance Regulator) under section (b) and (c) (SRO 909 for conventional / Circular 37 for Takaful) Launched Technology Driven Training of Basic Life Insurance Training – Agent Foundation Course (English & Urdu Version both) Launched Leadership Training: Managers Signature Program that drives Leadership Journey Launched Conflict Management and Time Management training  Launched Incubation Bay Program – a post training program for sales team Developed (Online and class room training both) on AML/CFT specifically for Life Insuranceconducting induction-training program for dedicated sales team. Conduct SOP based trainings/ regulatory trainings Delivering pre-training course to sales force and running recruitment drive in different platforms. Responsible for Preparing training calendars and direct to stakeholders for approvals. Responsible for launching of training programs for overall sales channel & backend support. Responsible to monitor and comply learning setup/ training needs as per regulatory (SECP) defined guideline. Responsible for overall correspondence for organizing in house /external learning programs. Responsible for monitoring and designing training modules/activities / learning Job-aids, product key fact sheets etc.  Design forms, activities and other supporting training material for the development of external/SOP training and development. Manage content designing for development perspective and program management. Redesign Agent Foundation Course for IGI Life Vitality Identify and design training modules for core agents/ Managers (soft skill and Technical). Organize training courses and orientation sessions that help employees learn necessary job skills or aid current employees in improving abilities and performance. Managing, developing and organizing structure to convert IGI learning setup into IGI-FSI (Financial Service Institution) Show less

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  IGI Finex Securities Limited

  Nov 2021 - Jun 2023

  HR Business Partner

   Primarily working on a special project related to training in line with SECP  Responsible for managing HR related operations as per compliance guidelines Responsible for an effective transition to onboard any vacant position that includes, (Job posting, resume searching, initial screening of candidates, conducting interviews, offering job, documentations, resignations etc.) Responsible for managing and responding any query related to HR operations Responsible for managing stakeholder engagements  Succession Planning  Performance Management  Employee Dashboard & Portal Show less

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  Pakistan Single Window (PSW)

  Jun 2023 - now

  Training Manager

  Lead - Competency Based Training Interventions Capacity Building Performance Management & Analysis