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Malak Joseph

Malak Joseph

Telesales Representative

Followers of Malak Joseph2000 followers
location of Malak JosephGiza, Al Jizah, Egypt

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  • Timeline

  • About me

    Software Engineer II at Cyshield

  • Education

    • Udemy Academy

      2020 - 2021
      Back-End Web Development

      Activities and Societies: Lectures, Code-Along, Exercises and Projects, Readings. ● The Complete Node.js Developer Course (3rd Edition) by Andrew Mead.● Coursework in: Node.js, Express, MongoDB, Mongoose, Jest, Socket.IO, and more...

    • Udemy Academy

      2017 - 2018
      Front-End Web Development

      Activities and Societies: Lectures, Code-Alongs, Exercises and Projects, Research Assignments, Slides, Downloads, Readings. ● The Web Developer Bootcamp by Colt Steele● Coursework in: HTML5, CSS3, BootStrap, JavaScript, jQuery.

    • Ain Shams University

      2012 - 2016
      Bachelor of Commerce - BCom Accounting and Finance

      ● Coursework in Accounting, Economy, Finance, Management, Mathematics, Statistics, Sales, Marketing, HR, and English Language. ● Majored in Accounting.

    • Udacity

      2017 - 2018
      Nanodegree Front-End Web Development

      Activities and Societies: Slack and Forums, Webinars and Lectures, Code-Alongs, Exercises and Projects, Research Assignments, Readings. ● Received a scholarship from Google as a challenge to study in Udacity among 20k out of 200k applicants.● 10% Succeed at the challenge -including me- and earned a full scholarship to the Nanodegree.● Coursework in HTML, CSS, JavaScript, ES6, OOP, jQuery, Bootstrap, Responsive Web Design, Responsive Images, Gulp.js, SASS, Unit Testing with Jasmine Framework, React.js, Angular.js, AJAX, Git, Accessibility, npm Scripts, and ServiceWorker.

    • Udacity

      2022 - 2023
      Nanodegree Computer Software Engineering

      - Developed expertise in backend web development, including proficiency in PostgreSQL, Express, and Jasmine for unit and integration testing.- Acquired DevOps skills such as scripting and CircleCI integration to implement CI/CD principles, and utilized AWS services including S3, EB, EC2, and RDS to enhance development and deployment processes.

    • Udacity

      2020 - 2020
      Nanodegree Full Stack Web Development

      Activities and Societies: - Frontend web development (Javascript - ES6 - DOM Manipulation) - Backend web development (NodeJS - ExpressJS) - How to become a freelancer - A community through Slack A scholarship powered by ITIDA Egypt to provide youth with the necessary knowledge equipment to join the online market by becoming a freelancer.

    • Udacity

      2019 - 2020
      Cloud Computing

      Activities and Societies: Slack, #60daysofudacity, Webinars and Lectures, AMA Sessions, Exercises, Readings, Study Groups. ● Bertelsmann Technology Scholarship (AWS Cloud Track).● Phase 1 was about AWS basics; why should we learn cloud, why AWS, its services, features...

  • Experience

    • Triple Vision (F.A.S)

      Mar 2017 - Jul 2017
      Telesales Representative

      ● Lowering the interest rate on credit cards for US citizens through banks there (Chase – BoA...).● Made 3-way calls with client, lawyer or specialist, and me.● Communicated regularly with banks representatives to convince them into doing that service.● Team named by me! As I was the expected star to the company.

    • Business International Services (BIS)

      Dec 2017 - Jan 2018
      Telesales Representative

      ● Provided US seniors with medical equipment regarding any arthritis they have.● Rated by managers as 93% success in Quality, Closing Deals, and Sales skills.● Built strong client relationships and provided high value-adding services, resulting in bonuses.● In a day at work, I created a simple "Script Editor" to help me focus more and to always be prepared. Not just me used it, but some other colleagues.

    • NasNav

      Nov 2018 - Jan 2019
      Frontend Web Developer

      ● Seized my first programming-related job in a freelance environment. ● Delivered two high-profile projects for large clients, overseeing thedevelopment of pixel-perfect websites that closely adhered to theoriginal PSD designs from start to finish. ● Created responsive web designs with CSS while developing a keeneye for design.

    • Almosafer

      Apr 2019 - Nov 2019
      Customer Services Specialist

      ● Assisted Gulf citizens with their bookings (Hotels & Flights) to have the most joyful experience.● Dealing with inquiries, problems, and after-sale services; shaped and developed lots of positive qualities such as problem-solving, compassion, listening, willing to help which the 4 of them are essential in real life.

    • Wuilt

      Nov 2019 - Jan 2024
      Software Engineer

      ● Took the frontend part in creating the E-Commerce platform forboth Storefront & Admin dashboard which has been released inMarch 2021. ● Spearheaded the development of essential features such as Cart, Checkout, Custom Product, Pages Customization, Analytics &Reports, resulting in a substantial boost to user engagement andsales revenue. ● Leading the development of the company's E-Commerce platform onthe frontend side, working closely with a team of developers tocreate a user-friendly and intuitive shopping experience. Show less

    • Cyshield

      Jan 2024 - now
      Software Engineer II

      • Contributing to commercial and governmental projects, including mena.org.eg.• Took the initiative to lead frontend development for a new project early on.• Collaborating with the team to establish technical guidelines, improve workflows, and enhance our processes through code reviews, frontend boilerplates, and knowledge-sharing sessions.

  • Licenses & Certifications

    • NLP Sales

      Aug 2015

    • Speed Reading

      Jul 2015

    • Google Developer Challenge Scholarship

      Udacity
      Nov 2017

  • Honors & Awards

    • Awarded to Malak Joseph
      Google Developer Challenge Scholarship, Front-End Web Development Udacity & Google Nov 2017 3 months scholarship for Front-End Web Development (HTML, CSS, JavaScript, jQuery)