Estainslado Garay

Experience

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  H-E-B

  Jan 2006 - Sept 2014

  Loss Prevention Specialist

  HEB 2006-2014•Customer service Rep. (cashier/bagger). Duties include but not limited to offering superior customer service in a fast pase environment while scanning/bagging merchandise at a cash register.• Customer Service Rep. (Business Center Rep.): Duties include but not limited to check cashing, garage sale permits, notary service, event tickets and more. Help satisfy customers with refunds and exchanges.• Cash Controller (bookkeeper): Duties include but not limited to verifying tills, cash handling with large amounts of money, till audits, etc.• Over night coverage: duties include but not limited to supervising and monitoring over night partners. Also monitoring the physical security and safety of the store, and partners.• Loss Prevention (LP): Duties include but not limited to monitor the safety, physical security, and potential theft (internal/external) using the PTZ cameras. Along with this description my communication and knowledge skills must be put to use to execute safety during all stops and apprehensions. Main objective to identify and prevent any potential loss that may cause shrink.• Loss Prevention Lead (LPL): Duties include but not limited to monitor the safety, physical security, and potential theft (internal/external) using the PTZ cameras. Write and manager partner’s schedules with in my department, and making sure that we stay productive as a team. Along with this description my Leadership and communication skills must be put to influence the team to work at their maximum potential. Main objective to identify and prevent any potential loss that may cause shrink.• Loss Prevention Specialist: Duties include but not limited to Locating, Identifying, and apprehending shoplifters while working undercover. Main objective to identify, monitor, apprehend, and interview booster in order to retrieve information on fencing operation to overall shut down Organized Retail Crime Show less

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  CVS Health

  Sept 2014 - Sept 2017

  Market investigator

  Career ObjectivesTo become part of an organization where opportunities are based and demonstrated on performances seeking a responsible and challenging position where creativity, innovation, and knowledge can be used to produce positive results and accomplishments.Summary of QualificationSpecific Skills include accurate preparation of documentation and reports. Offer great customer’s service in a fast pace environment; communicates effectively with staff, management, and business partners. Able to utilize my analytical and organizational skills while working in a fast paced setting. Familiar with P.O.S. Systems, CCTV’s, and S.O.P.'s for several departments in retail.Professional ExperienceCVS Pharmacy 2014- Current• Market Investigator: Duties include but not limited to coaching, training, and influencing store managers and store colleagues on best practice execution to minimize shrink. Locate, identify, and apprehend shoplifters while working undercover. Identify, monitor, apprehend, and interview booster in order to retrieve information on fencing operation to overall shut down Organized Retail Crime. Worked on the installation and deinstallation of covert and overt cameras •Emerging leaders Program•CVS-ORC Certified Show less

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  VIA Metropolitan Transit

  Nov 2017 - Aug 2021

  Bus Operator
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  Tiger Sanitation, Inc.

  Nov 2020 - now

  Sanitation Worker